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  1. #11
    Join Date
    May 2012
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    I'm having the same problem using the regular version of beyond compare and excel 2010 64-bit.


  2. #12
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,619

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    Hello emelie,

    Would you be able to send in a pair of sample files into support@scootersoftware.com ? Please include a link to this forum thread and your BCSupport.zip (Help menu -> Support; Export).

    To clarify, you are seeing the empty file created on the command line? Are you able to open your file in Excel and perform a Save As into a text based format?
    Aaron P Scooter Software

  3. #13
    Join Date
    Oct 2007
    Location
    Madison, WI
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    Hello pml,

    Similarly, have you had a chance to try the conversion from the command line? If you are still having trouble, please email us at support@scootersoftware.com :
    1) BCsupport.zip (Help menu -> Support; Export)
    2) Pair of sample files
    Aaron P Scooter Software

  4. #14
    Join Date
    Jan 2012
    Posts
    11

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    Hey Aaron,

    is there any update to this issue?
    We already exchanged mails about this. Were my samples helpful in finding out what's wrong?

    Thanks very much - I appreciate your help!

  5. #15
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
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    Hello Emelie,

    Searching through our email records, I found our email conversation but it does not include sample files. Instead, it looks like when you tried a normal installation of BC3 the conversion began to work for you.

    I had a few theories about this I mentioned in an email, such as the Portable Install's path may have been too long, in a location that does not allow vb script, or that trying an absolute path might help. Did you ever get a chance to try a Portable Install to your user's Desktop to see if that would work?

    "External Conversion Error" is a generic error message that can be caused by a large variety of factors. The best test is to run the external conversion (as defined in the File Format's Conversion tab) from the command line, given a sample file and text output. This conversion must work from the command line in order for it to work in Beyond Compare 3.
    Aaron P Scooter Software

  6. #16
    Join Date
    Jan 2012
    Posts
    11

    Default

    Hello Aaron,

    we exchanged mails on May 8 and 9 and moved along a little bit in our conversation. The portable vs regular installation can be ruled out as a cause (see our exchange on the first page on this thread).

    To quote from your last reply after you received my sample files (see our message earlier in this thread):
    >Thanks for the extra information. I'm having a bit of trouble with these files and
    >our VBA conversion as well. I'll open a tracker entry to investigate this.
    >Thanks for the sample files.

    Would be great if you could check again!
    Last edited by emelie; 25-Jun-2012 at 05:35 AM.

  7. #17
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,619

    Default

    Thanks for the update. I see that you emailed us from two different email accounts; I found a previous email chain for this forum post from you with the subject "XLSM VBA Comparison". The email chain you are referring to was from a different address that I did not find in my initial search. Thanks for the heads up and I'll look into it now.
    Aaron P Scooter Software

  8. #18
    Join Date
    Jan 2012
    Posts
    11

    Default

    Oh I didn't realize that - thanks for looking into this!

  9. #19
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,619

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    Hello,

    We've updated our Excel and Word VBA formats, along with new instructions for enabling "Trust access to the VBA project object model". In Excel 2007, this is found in:

    Excel Options, Trust Center, Trust Center Settings, Macro Settings, "Trust access to the VBA project object model"

    http://www.scootersoftware.com/downl...oreformats_alt
    Aaron P Scooter Software

  10. #20
    Join Date
    Jan 2012
    Posts
    11

    Default

    Hey Aaron, thanks again for looking at this! I just tried it and it works!
    Will let you know when I see something out of the ordinary - thanks again!

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