3.2.4 Base folder being reset

[andthepharaohs]

I installed 3.2.4 earlier today and am using it to compare two directories over SFTP. Sometimes when I set a new base folder on the left side, the right side is reset to a [great-*n]-grandparent of where I was. This is not an advantage!

[Michael Bulgrien]

What method are you using to set the new base folder on the left when the folder depth on the right side changes?

[andthepharaohs]

I select the directory, right click and Set Base Folder - as I've done for yonks with no problems.

[Aaron]

Hello,

Could you please enable debug messaging and email us a copy of your log when this occurs? You can output your log to a text file by right-clicking in the green log pane at the bottom of the Folder Compare screen and selecting to Save to File.

To enable debug messaging, please go to the Tweaks dialog (Ctrl+Shift+T), the Folder Views tab, and select "Include debug messages in log."

When you email us at [email protected] please also include a link back to this forum post for reference. If you would like, please include your BCSupport.zip in the email.

[andthepharaohs]

Thanks - will do that, but it hasn't happened today, so I may noe be responding immediately.