10221 Failure to show copied folder

[chrisjj]

I copied the folder MMDAP from right to left and though Explorer shows it, BC left does not (even after fulll refresh or session reload): http://img21.imageshack.us/img21/2262/tempb.gif .

Any idea why?

[Zoë]

It's showing up as a 0-byte file instead. Did you replace a file with a directory?

[chrisjj]

> It's showing up as a 0-byte file instead.

Note in Explorer, note.

> Did you replace a file with a directory?

No - going by the fact Explorer showed no file of that name.

I'd try this without the "file", but BC Delete says "Access Denied".

[Zoë]

If you haven't already, try restarting BC and see if the problem still shows up. I can't see how it would get into that state if it hasn't already thought there was a file there. If it's still a problem after restarting it may be an issue with the folder's attributes.

[chrisjj]

> try restarting BC and see if the problem still shows up.

Sadly the target is no longer available.

> it may be an issue with the folder's attributes.

Are you suggesting something about the folder's attributes is causing BC to erroneously copy it to a file?

[Zoë]

No, I was suggesting that something about the folder's attributes was making BC think that it was a file. Obviously Windows would no better, but it would explain what you're seeing. I really can't imagine what the state would have to be to trigger that though.

[chrisjj]

That sounds like an issue primarily with BC rather than the file attributes.

[Zoë]

Which is great, but I still don't know what caused it, so it's not likely to get fixed. If you see it again let us know.

[chrisjj]

OK, will do. And since the drive images may not remain for long, what data should I capture?

[Zoë]

The file attributes are the only thing I can think of. How did the folder get created in the first place? Did you copy it in BC or in Explorer?

[chrisjj]

>> what data should I capture?
> The file attributes are the only thing I can think of.

How should I capture these for a report?

> How did the folder get created in the first place?

By recovery of a backup of another system, using Acrinic True Image.