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  1. #1
    Join Date
    Dec 2007
    Posts
    4

    Unhappy right click menu missing...

    Hi Since installing the BC3 version (and uninstalling cirrus) I've lost the right click menu in explorer. I seem to remember an advanced settings in the cirrus installer for enabling this but I don't see it in the BC3 installer.

    This is the primary way I launch BC and would hate to lose this functionallity.

    Thanks,
    Dan

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    2,519

    Default

    The update instructions should have asked you to uninstall Cirrus first, but it doesn't. The Cirrus uninstaller removes the shell extension registry entries; just enable it in the BC3 Options dialog again and it should reappear.
    ZoŽ P Scooter Software

  3. #3
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,683

    Default

    Hi Dan,

    You can try turning on the shell extension from BC3's options.

    Select Tools|Options.
    In the Startup section, check "Include Beyond Compare in Explorer context menu".

    Please let me know if this doesn't make the shell extension show up on your computer.
    Chris K Scooter Software

  4. #4
    Join Date
    Dec 2007
    Location
    U.S. East coast
    Posts
    303

    Default

    I ran into the same problem.

    I installed BC3 build 453 on WinXP. On the first launch, I selected to import the Cirrus settings (which worked). Then I uninstalled Cirrus (build 449).

    The Compare item won't show up in the context menus.

    I've tried cycling the setting in Tools >> Options, and rebooting, with no effect.

    Are there registry items I should check?

  5. #5
    Join Date
    Dec 2007
    Location
    U.S. East coast
    Posts
    303

    Default

    I still have BC 2.5.2 installed. If I enable its setting for Explorer context menus, the Windows registry key HKEY_CLASSES_ROOT/*/shellex/BCShellEx is added.

    But BC3 doesn't place a key there.

  6. #6
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    2,519

    Default

    BC3 still writes to HKEY_CLASSES_ROOT/*/shellex/CirrusShellEx. We were planning on removing the duplication but got some negative feedback about it.

    Frankly the easiest and quickest way to solve this will probably be to just uninstall and reinstall BC3. It won't remove your settings or anything, so it should come back unchanged.
    ZoŽ P Scooter Software

  7. #7
    Join Date
    Dec 2007
    Location
    U.S. East coast
    Posts
    303

    Default

    I just uninstalled and reinstalled BC3, rebooting afterwards each time. The context menu items are still absent, and so is the registry key.
    Last edited by Dave_L; 24-Apr-2008 at 07:23 AM.

  8. #8
    Join Date
    Dec 2007
    Location
    U.S. East coast
    Posts
    303

    Default

    Any ideas on this? Is there a way I can manually restore the context menu?

  9. #9
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    2,519

    Default

    The attached zip has a .reg file that removes any trace of the beta shell extension from the registry. Try importing it, restarting BC3, and enabling it in the Options dialog.
    ZoŽ P Scooter Software

  10. #10
    Join Date
    Dec 2007
    Location
    U.S. East coast
    Posts
    303

    Default

    Thanks, that fixed it.

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