BC3 hangs after cut&paste during three way merge

[dkg]

Hello,

When I perform a three way merge,
resolve the conflict by clicking on the red exlamation mark,
cut a line in the conflict area,
paste it several lines higher,
scroll and click a bit in the bottom pane,
BCompare.exe starts using 100% CPU (of one CPU core) and doesn't react anymore.

I did manage to reproduce it three times out of four so far (with the same conflicted file).

I have attached some screenshots that might clarify things a bit.

---
Gerrit Jan Doornink

[dkg]

I forgot to mention the version: BC3 build 456

[Aaron]

Thanks for the screenshots. I am having difficulties getting your hang to reproduce. Would you be able to send us your example files to [email protected] (please include a brief description/link to forum in the email).

Are you able to reproduce the issue in the newest build (457)?

[dkg]

Hello,

Yes, I can still reproduce this problem with build 457.
As you requested I have sent support an e-mail with more specifics and the related files.

Kind regards,

[dkg]

About the sent message, I don't know if it got through since I got the following automated reply (e-mail address obfuscated):

The original message was received at Thu, 12 Jun 2008 10:37:12 +0200
from:
<[email protected]>

----- The following addresses had permanent fatal errors ----- <[email protected]>
(reason: 554 Sorry, message likely to contain a virus)

----- Transcript of session follows -----
... while talking to mail.scootersoftware.com.:
>>> DATA
<<< 554 Sorry, message likely to contain a virus
554 5.0.0 Service unavailable

[Chris]

DKG,

Sorry for the trouble with our mail server. It scans attachments in email, and some times it falsely marks email as a virus.

Our mail server will scan attachments that are attached as text or inside zip files. Please try attaching your files inside a .rar or 7-zip archive, I don't think our server will scan those archive types.

[Michael Bulgrien]

Or try renaming the file extention from .zip to .piz (Scooter can rename it back)

[dkg]

Hello,

I have resent the message and this time it seams to have gotten through.
Renaming the .zip file extension to .piz apparently did the trick.

Kind regards,

Gerrit Jan Doornink

[Aaron]

As a follow-up, there were several changes in this area in the latest (458/459) release that seem to have fixed this issue. If it comes back, we can communicate further via email or via the forum.