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  1. #1
    Join Date
    Oct 2007
    Location
    ITALY
    Posts
    216

    Default B.C. 4.2.7 32: PdfToText is 64.

    Hello, I updated B.C.4 32 from 4.2.6 to 4.2.7, from its internal system.
    I found that the file PdfToText is 64 and not 32, so I cannot use it.
    I tried also to download the complete install file, but the issue is the same.
    Also a portable version has this issue.
    I was lucky that I had a copy of 4.2.6, so I could "downdate".
    Please, can You fix this issue?
    Also, it might be a good idea to keep, in an official way, the previous build on Your site, so that if there is any issue such as this one, a customer can at least go back immediately, without waiting for Your support (different time-zones, and so on).


    Thank You and regards

    Rodolfo Giovanninetti
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  2. #2
    Join Date
    Apr 2008
    Posts
    32

    Default

    Just to add further information:

    1. Updating to Beyond Compare 4.2.7 on a a 32-bit Windows 10 system results in an unusable 64-bit copy of PdfToText.exe.

    Furthermore, when attempting to use it, the error message is not filled out correctly (this is shown in a status line at the top of the BC window):

    "This version of %1 is not compatible with the version of Windows you're running. Check you computer's system information and then contact the software publisher."

    (The %1 is presumably supposed to be replaced with the executable name; this might be a bug in PdfToText rather than Beyond Compare.)

    2. Updating to Beyond Compare 4.2.7 on a 64-bit Windows 10 system where Beyond Compare was installed as 32-bit (for compatibility with a third party application) also resulted in a 64-bit copy of PdfToText.exe, but in this case it works OK because 32-bit Beyond Compare can run a 64-bit executable on 64-bit Windows.

  3. #3
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,759

    Default

    Thank you for reporting the PdfToText.exe issue on 32-bit Windows 10. We'll work on getting the issue fixed. For anyone affected by the issue, email support@scootersoftware.com if you'd like a download link for the 4.2.6 installer until we release a fix.
    Chris K Scooter Software

  4. #4
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,759

    Default

    dempson,

    Thank you for reporting the issue about the error message. One of our developers looked into it, they said it's a bug in PdfToText.exe.
    Chris K Scooter Software

  5. #5
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,759

    Default

    Beyond Compare 4.2.8 is now available, it fixes the PDF comparison issue on 32-bit Windows.
    Chris K Scooter Software

  6. #6
    Join Date
    Apr 2008
    Posts
    32

    Default

    Works for me (pdftotext 4.x is 32-bit on 32-bit Win10; 64-bit on 64-bit Win10 even with 32-bit BC4.2.8). Thanks.

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