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  1. #1
    Join Date
    Jul 2018
    Posts
    4

    Default BC3 doesn't work after uninstall of BC4

    I installed BC4 on CentOS Linux release 7.4.1708. Then uninstalled it and installed BC3. Call to bcompare was stuck without any error. Uninstalled BC3 and installed BC4 and everything worked fine again.
    Used following commands:
    sudo rpm -i bcompare-4.2.4.22795.x86_64.rpm
    sudo rpm -e bcompare-4.2.4-22795.x86_64
    sudo rpm -i bcompare-3.3.13.18981.i386.rpm

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,788

    Default

    Hello,

    Since both install to the same location using the .rpm settings, you'll need to be certain you have a completely clean uninstall of BC4. I've followed the above steps (including using yum to resolve dependencies), but did not hit an error launching BC3 (other than rejecting the newer version settings and then using defaults).

    If you use yum remove to handle the removal, then reinstall with yum, does this help clean up dependencies?
    Aaron P Scooter Software

  3. #3
    Join Date
    Jul 2018
    Posts
    4

    Default

    Quote Originally Posted by Aaron View Post
    Hello,

    Since both install to the same location using the .rpm settings, you'll need to be certain you have a completely clean uninstall of BC4. I've followed the above steps (including using yum to resolve dependencies), but did not hit an error launching BC3 (other than rejecting the newer version settings and then using defaults).

    If you use yum remove to handle the removal, then reinstall with yum, does this help clean up dependencies?
    Can you, please, provide me with the exact commands?

  4. #4
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,788

    Default

    Enter su mode with:
    su

    then use:
    yum remove bcompare-3.3.13.18981.i386.rpm
    and also try
    yum remove bcompare-4.2.4-22795.x86_64

    try to fully remove both BC3 and BC4. Then reboot your machine.

    After fully removing both, and rebooting, then try to install either version (3?):
    su
    then
    yum install bcompare-3.3.13.18981.i386.rpm
    Aaron P Scooter Software

  5. #5
    Join Date
    Jul 2018
    Posts
    4

    Default

    Hi,

    Thank you for the response. I performed the steps, but there is no change in behavior, still bcompare 3 stuck without any error message. But after removing BC3 and installing BC4 again bcompare works fine.

    I have licence for BC3 only. Please advice.

    Used following commmands:

    sudo yum remove bcompare-3.3.13-18981.i386
    sudo yum remove bcompare-4.2.4-22795.x86_64
    rebooted the machine
    sudo yum install bcompare-3.3.13.18981.i386.rpm
    bcompare ==> STUCK
    sudo yum remove bcompare-3.3.13-18981.i386
    sudo yum install bcompare-4.2.4.22795.x86_64.rpm
    bcompare ==> WORKS FINE
    Last edited by kogand; 18-Jul-2018 at 01:52 AM.

  6. #6
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,788

    Default

    Hello,

    Could you email a full log of what the terminal reports when you run these commands? I'd like to see what it is showing as removing and cleaning up during each of the removes. We can then manually step through and make sure everything is off.

    Also include the log when installing BC3, so we can see what dependencies are being handled, too.

    And what error occurs when you run bc3's "bcompare"? A hang on the terminal? Or does anything else pop up or show?

    Email us at support@scootersoftware.com along with a link back to this forum thread for our reference.
    Aaron P Scooter Software

  7. #7
    Join Date
    Jul 2018
    Posts
    4

    Default

    The issue is resolved. The solution is
    sudo yum remove bcompare-4.2.4-22795.x86_64
    rm -rf ~/.config/bcompare
    rebooted the machine
    sudo yum install bcompare-3.3.13.18981.i386.rpm

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