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  1. #11
    Join Date
    Sep 2009
    Location
    Denmark
    Posts
    12

    Default

    My tests...
    Crashes with all kinds and settings :-(
    Local vs local = crash
    Local vs FTP = crash

    I added this issue to my Kaspersky Case (pending) for a outlook problem (it blocks two of my 13 emails - go figure)
    Maybe they finds something? I keep you in the loop - While... please keep at it in the meantime
    Best regards and God bless


    "Netz"

    A wise man don't know everything - But he know who to ask!
    BizDoktor.dk

  2. #12
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,830

    Default

    Sorry, I've been out sick from the office and I am catching up now. Were the 2 out of 13 email blocks to us or kapersky? As I mentioned earlier, I think one of the first things they are going to ask is disabling their tool and seeing if the issue persists. Have you been able to try this or the other tests I asked about in the email?
    Aaron P Scooter Software

  3. #13
    Join Date
    Sep 2009
    Location
    Denmark
    Posts
    12

    Default

    BC4 crashes with or without Kaspersky??!! :-(
    I tested all combos - BC4 crashes
    It lives a bit longer ... when Outlook is closed? But when it starts to crash ... It really does it often after the first!!
    Best regards and God bless


    "Netz"

    A wise man don't know everything - But he know who to ask!
    BizDoktor.dk

  4. #14
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,830

    Default

    I'd strongly recommend shutting down other processes to see which might be causing these crashes. I would also suggest disabling shell extensions using ShellExView (https://www.nirsoft.net/utils/shexview.html) and then reboot. If you have another computer to test on, this could also help, if it works, to determine the difference between those setups.
    Aaron P Scooter Software

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