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  1. #1
    Join Date
    May 2018
    Posts
    2

    Default Issues with connecting with SFTP

    Hi,

    Hoping someone will be able to help me. I've got some SFTP connection details. IP address, username and password. When I put these into another FTP client and select SFTP they connect fine. But if I try the same in BC4, i'm getting:-

    10/05/2018 16:24:01 Unsupported cipher
    10/05/2018 16:24:01 Connection failed: Connection lost (error code is 10058)
    10/05/2018 16:24:01 Unable to load sftp://username@ip_address/: Connection lost (error code is 10058)

    Any suggestions as to what the cause might be, and what I could do to resolve it?

    Thanks.

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,623

    Default

    Hello,

    Are you running the latest BC Pro 4.2.4? If you can email the exact logs to support@scootersoftware.com with both BC4's log and the other client, we can compare/contrast the exact commands passed. Please also include a link back to this forum thread for our reference.
    Aaron P Scooter Software

  3. #3
    Join Date
    May 2018
    Posts
    2

    Default

    Hi. I wasn't running the latest version. I was running 4.0.7. I've updated to 4.2.4 and it works now.

    Thanks.

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