why doesn't this software work?

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  • anon125
    New User
    • Feb 2018
    • 2

    why doesn't this software work?


    the file is clearly in both Z and V drives.
    the software say it is only in the Z drive? and a different size.
    how do i get this software to work
    win7/64
    vers 4.2.4 build 22795.
    thanks all
    Attached Files
  • Chris
    Team Scooter
    • Oct 2007
    • 5533

    #2
    It looks like the GC Xmas 1.AVI file is in different subfolders. The default settings only compare files if they're in the same subfolder relative to the base folders (v:\ and z:\ in your screenshots).

    To align files for comparison when their subfolders are different, select View > Ignore Folder Structure from the menu.
    Chris K Scooter Software

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    • anon125
      New User
      • Feb 2018
      • 2

      #3
      Originally posted by Chris
      It looks like the GC Xmas 1.AVI file is in different subfolders. The default settings only compare files if they're in the same subfolder relative to the base folders (v:\ and z:\ in your screenshots).

      To align files for comparison when their subfolders are different, select View > Ignore Folder Structure from the menu.
      thanks

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