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  1. #1
    Join Date
    Feb 2018
    Posts
    2

    Default why doesn't this software work?


    the file is clearly in both Z and V drives.
    the software say it is only in the Z drive? and a different size.
    how do i get this software to work
    win7/64
    vers 4.2.4 build 22795.
    thanks all
    Attached Images Attached Images

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,648

    Default

    It looks like the GC Xmas 1.AVI file is in different subfolders. The default settings only compare files if they're in the same subfolder relative to the base folders (v:\ and z:\ in your screenshots).

    To align files for comparison when their subfolders are different, select View > Ignore Folder Structure from the menu.
    Chris K Scooter Software

  3. #3
    Join Date
    Feb 2018
    Posts
    2

    Default

    Quote Originally Posted by Chris View Post
    It looks like the GC Xmas 1.AVI file is in different subfolders. The default settings only compare files if they're in the same subfolder relative to the base folders (v:\ and z:\ in your screenshots).

    To align files for comparison when their subfolders are different, select View > Ignore Folder Structure from the menu.
    thanks

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