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  1. #1
    Join Date
    Nov 2014
    Posts
    8

    Unhappy My VPN breaks my ability to FTP using Beyond Compare

    Beyond Compare is part of my daily workflow, but I've found that a VPN is also becoming something I use every day. Whenever I have my VPN turned on, I can't access my FTP sites properly with Beyond Compare. (My VPN is Private Internet access, and so far Beyond Compare is the only software I use that has an issue when connected to this VPN.) In the log at the bottom, it seems to log-in okay, but it pauses when it gets to Sent> MLSD. It disconnects witht he message "Unable to load… Read timed out." I've pasted the log below.

    This is definitely connected to the VPN, as it happens every time, and if I quit the VPN, everything works fine.

    09:25:26 220 This is a private system - No anonymous login
    09:25:26 Sent> AUTH TLS
    09:25:27 Recv> 234 AUTH TLS OK.
    09:25:28 Sent> USER MASKED
    09:25:28 Recv> 331 User MASKED OK. Password required
    09:25:28 Sent> PASS ********
    09:25:28 Recv> 230-Your bandwidth usage is restricted
    09:25:28 230 OK. Current restricted directory is /
    09:25:28 Sent> FEAT
    09:25:29 Recv> 211-Extensions supported:
    09:25:29 EPRT
    09:25:29 IDLE
    09:25:29 MDTM
    09:25:29 SIZE
    09:25:29 MFMT
    09:25:29 REST STREAM
    09:25:29 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNI X.gid*;unique*;
    09:25:29 MLSD
    09:25:29 AUTH TLS
    09:25:29 PBSZ
    09:25:29 PROT
    09:25:29 UTF8
    09:25:29 TVFS
    09:25:29 ESTA
    09:25:29 PASV
    09:25:29 EPSV
    09:25:29 SPSV
    09:25:29 ESTP
    09:25:29 211 End.
    09:25:29 Sent> OPTS UTF8 ON
    09:25:29 Recv> 200 OK, UTF-8 enabled
    09:25:29 Sent> TYPE A
    09:25:29 Recv> 200 TYPE is now ASCII
    09:25:29 Sent> SYST
    09:25:30 Recv> 215 UNIX Type: L8
    09:25:30 Sent> TYPE A
    09:25:30 Recv> 200 TYPE is now ASCII
    09:25:30 Sent> PWD
    09:25:30 Recv> 257 "/" is your current location
    09:25:30 Sent> CWD MASKED
    09:25:31 Recv> 250 OK. Current directory is MASKED
    09:25:31 Sent> PBSZ 0
    09:25:31 Recv> 200 PBSZ=0
    09:25:31 Sent> PROT P
    09:25:31 Recv> 200 Data protection level set to "private"
    09:25:31 Sent> PASV
    09:25:32 Recv> 227 Entering Passive Mode (146,66,67,6,135,82)
    09:25:32 Sent> MLSD
    09:26:52 Sent> QUIT
    09:26:52 Stat> Disconnected.
    09:26:52 Unable to load ftps://MASKED@ MASKED.comMASKED: Read timed out.
    09:26:52 Load comparison: MASKED <-> ftps://MASKED@ MASKED.comMASKED

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,829

    Default

    Hello,

    It looks like you are loading an FTPS. If you load the same address in another FTP log (like Filezilla), could you post that log so we can compare (or email at support@scootersoftware.com along with a link back to this forum thread for our reference)? We can then compare the logs to see how BC4 is handling things differently.
    Aaron P Scooter Software

  3. #3
    Join Date
    Nov 2014
    Posts
    8

    Default

    Quote Originally Posted by Aaron View Post
    Hello,

    It looks like you are loading an FTPS. If you load the same address in another FTP log (like Filezilla), could you post that log so we can compare (or email at support@scootersoftware.com along with a link back to this forum thread for our reference)? We can then compare the logs to see how BC4 is handling things differently.
    Hi Aaron,

    Thanks very much for getting back to me. I don't actually use any other FTP software, only Beyond Compare. Rather than trying to pinpoint the issue, I think it will be easier to just disconnect from the VPN every time I need to do FTP. Thanks for your offer of looking through logs though, I appreciate that.

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