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  1. #1
    Join Date
    Aug 2017
    Posts
    2

    Default PDF compare error for locked PDFs

    Is it possible to compare PDFs which are locked for copying or modification? These are financial paperwork from an accountant. This error appears when trying to compare the two PDF files.

    Error message
    External program "/applications/Beyond compare.app/Contents/MacOS/pdftotext" not found

    Versions
    Mac OS X El Capitan 10.11.6.
    Version 4.2.2 (build 22384)

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,782

    Default

    Hello,

    Thanks for the report. Which security properties are preventing the conversion/viewing of the file in the Text Compare? I've tested with the OS level right-click -> Get Info, and locked the file, but the file still converted and text shown in the Text Compare.

    The error message text can sometimes throw that "missing" error even if it's just a conversion error. To confirm, other PDF files are able to convert and show on your system, correct?
    Aaron P Scooter Software

  3. #3
    Join Date
    Aug 2017
    Posts
    2

    Default

    Thanks for the response. I tested with other PDFs now and they can be compared on using Beyond Compare. But the PDFs from my accountant still throw the error.

  4. #4
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,782

    Default

    Hello,

    If you open these PDFs in Adobe, are you able to perform a Save As Text action and generate a text file from the save dialog? Or does this throw any errors or is prevented in some way?
    Aaron P Scooter Software

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