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  1. #1
    Join Date
    Feb 2013
    Posts
    5

    Default BC4 (4.2.2) keeps crashing when used to compare large folders

    Ive been sending in bug reports and directly contacting support , but haven't heard anything. Is anyone else having issues? I though it was due to a new tool chain i was using on win7 but then i did a directory diff on "program files " and "program files (x86)" and got the same issue. Im using my personal licence on my work laptop and dont have admin rights on the PC are admin rights needed to make the tool work smoothly? Ive used BC4, BC3 and BC2 over the years and never had issues like this. Tried rolling back to 4.2.1 but same issue.. i suspect its related to privileges on the PC. Anyone have any thoughts?

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,612

    Default

    Hello,

    Thanks for writing in. I found your email from yesterday, but it was sent after office hours so we're still working through those emails this morning. Crash Reports are useful, but we aren't always able to directly respond to them, so a direct email to support@scootersoftware or posting here will help. We'll look through the stack trace and get back to you with some questions. I'll also immediately email you a copy of BC 4.1.9 for testing, too.
    Aaron P Scooter Software

  3. #3
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,612

    Default

    Hello,

    The issue is when working with the CRC column enabled and sorted/inverted. If you sort on another column, you can avoid the crash while we work on a fix.
    Aaron P Scooter Software

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