Crash using profile

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  • reebo
    New User
    • May 2017
    • 2

    Crash using profile

    Hi,
    I've upgraded to 4.2.1 but when I use profile with FTP: B2C crash!!!
    What can I do?

    Thanks in advanced!

    Marco
  • Aaron
    Team Scooter
    • Oct 2007
    • 16000

    #2
    Hello,

    What crash are you seeing?

    Can you email in your current BCSupport.zip from the Beyond Compare menu -> Support dialog, Export: BCSupport.zip to [email protected] with a link back to this forum thread?

    If you delete the old profile and recreate it, does it also crash? (But, please generate the BCSupport.zip *before* this step so we can test with the corrupted profile, too).
    Aaron P Scooter Software

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    • reebo
      New User
      • May 2017
      • 2

      #3
      Originally posted by Aaron
      Can you email in your current BCSupport.zip from the Beyond Compare menu -> Support dialog, Export: BCSupport.zip to [email protected] with a link back to this forum thread?
      Ok I send you all.

      Originally posted by Aaron
      If you delete the old profile and recreate it, does it also crash? (But, please generate the BCSupport.zip *before* this step so we can test with the corrupted profile, too).
      If I delete old profile and create a new one all seems to works fine.

      Thanks!

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