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  1. #1
    Join Date
    May 2017
    Posts
    2

    Default Crash using profile

    Hi,
    I've upgraded to 4.2.1 but when I use profile with FTP: B2C crash!!!
    What can I do?

    Thanks in advanced!

    Marco

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,619

    Default

    Hello,

    What crash are you seeing?

    Can you email in your current BCSupport.zip from the Beyond Compare menu -> Support dialog, Export: BCSupport.zip to support@scootersoftware.com with a link back to this forum thread?

    If you delete the old profile and recreate it, does it also crash? (But, please generate the BCSupport.zip *before* this step so we can test with the corrupted profile, too).
    Aaron P Scooter Software

  3. #3
    Join Date
    May 2017
    Posts
    2

    Default

    Quote Originally Posted by Aaron View Post
    Can you email in your current BCSupport.zip from the Beyond Compare menu -> Support dialog, Export: BCSupport.zip to support@scootersoftware.com with a link back to this forum thread?
    Ok I send you all.

    Quote Originally Posted by Aaron View Post
    If you delete the old profile and recreate it, does it also crash? (But, please generate the BCSupport.zip *before* this step so we can test with the corrupted profile, too).
    If I delete old profile and create a new one all seems to works fine.

    Thanks!

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