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  1. #1
    Join Date
    Sep 2016
    Posts
    1

    Angry I can not get my key

    Hi,

    I can not get my key because of my 126 email is banned by your server.
    时 间: 2016-09-18 19:44:36
    主 题: Version 4 license key not received! Please help!
    收件人: sales@scootersoftware.com
    Error :SMTP error, RCPT TO: 550 mail from 218.107.63.212 refused

    So I use my gmail to register your forum to get help.
    Also I use my gmail to write an email for help.
    Could you send my key to my registered gmail.

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,908

    Default

    Hello,

    Thanks. Our spam filtering has adaptive learning, and we may have received such a large volume of spam from a specific IP range, domain, etc that your email has also fallen into it. It looks like your Key was updated and sent over the weekend to gmail. Did you have any trouble receiving it? Please post here or email back if there are any troubles.
    Aaron P Scooter Software

  3. #3
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,730

    Default

    The IP address 218.107.63.212 is listed in the Spamhaus spam blocklist. Your email provider/ISP needs to go to https://www.spamhaus.org/lookup/ to be removed from the block database.
    Chris K Scooter Software

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