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  1. #1
    Join Date
    Jul 2016
    Posts
    2

    Default Crash in explorer.exe

    Does anyone else have this with BeyondCompare 3 in Windows 10?

    eventvwr:
    Code:
    Faulting application name: explorer.exe, version: 10.0.10586.420, time stamp: 0x574919b9
    Faulting module name: BCShellEx64.dll, version: 3.0.0.11, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000000013e82
    Faulting process ID: 0x3300
    Faulting application start time: 0x01d1e63d129d1ac3
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Program Files (x86)\Beyond Compare 3\BCShellEx64.dll
    Report ID: 3ddf5bb2-f843-4812-8f0c-4af58030dfc0
    Faulting package full name: 
    Faulting package-relative application ID:

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,384

    Default

    Hello,

    No, BC3.3.13 is supported under Windows 10 and works with the shell extension in our testing. Are you using the latest BC3 release, found here?:
    http://www.scootersoftware.com/download.php?zz=dl3_en

    All BC3.x updates are free for 3.x users. Also, have you rebooted since applying any updates? Any changes to the shell extension require an restart of Windows before they are applied.
    Aaron P Scooter Software

  3. #3
    Join Date
    Jul 2016
    Posts
    2

    Default

    Hi Aaron,

    I have installed BCompare-3.3.13.18981 and have not had the crash since.

    Thanks!

    Chris

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