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  1. #1
    Join Date
    Feb 2016
    Posts
    4

    Default Beyond Compare V4.1.3 (b. 20814) stops work at Fast User Switching's Login Window

    From the Fast User Switching menu, clicked on "Login Window..." to leave user logged in and processes running unattended, but Beyond Compare stopped work until I logged in again. For a very large job (>4TB folder comparison/copy taking >10 hours, estimated), the user had to be left logged in, power saving disabled, no screen-saver, etc., which is a security nightmare given that the main administrator account was logged in with full permissions (during a server migration).

  2. #2
    Join Date
    Feb 2016
    Posts
    4

    Default

    Of course, today, after posting, it works fine.

    Only change I can imagine that may have had effect is that the Network User account now has a Home Folder on OS X Server-- and another user was logged in on the machine.

  3. #3
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,908

    Default

    Did you reboot at all between tests? Or close and restart the Beyond Compare application? It either the machine or BC might have been in a bad state and a quick restart helped kick it. Also, which version of OSX were you running BC4 on?
    Aaron P Scooter Software

  4. #4
    Join Date
    Feb 2016
    Posts
    4

    Default

    Yes, there definitely was a reboot. The Mac (OS X 10.10.5, drat I have to update!) has been crashing during the night while running large (multi-TB) copy operations from an old netatalk server to a new netatalk server with Open Directory authentication/authorization. The last crash report is:

    Anonymous UUID: 9B2FE3DE-67D6-B8A9-FD2B-05BA744A2C69

    Thu Feb 25 02:37:57 2016

    *** Panic Report ***
    Panic(CPU 2): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
    RAX: 0x00000000000002ff, RBX: 0xffffff802c59b708, RCX: 0x0000000000000001, RDX: 0x0000000000004118
    RSP: 0xffffff8019d233a8, RBP: 0xffffff8019d23410, RSI: 0x0000000000000002, RDI: 0xffffff802c59b70a
    R8: 0x000000000000000c, R9: 0x0000000000000074, R10: 0x0000000000000000, R11: 0x00004118bb93d90d
    R12: 0xffffff802c59b70a, R13: 0xffffff8008229d60, R14: 0xffffff802c59b70a, R15: 0x0000000000000001
    RFL: 0x0000000000000086, RIP: 0xffffff8007c0a101, CS: 0x0000000000000008, SS: 0x0000000000000010
    Backtrace (CPU 2), Frame : Return Address
    0xffffff81aee6ef60 : 0xffffff8007c1e526
    0xffffff81aee6ef80 : 0xffffff8007c1619e
    0xffffff81aee6efd0 : 0xffffff8007c33e69
    0xffffff8019d23410 : 0xffffff7f89fa717d
    0xffffff8019d23650 : 0xffffff7f89fa7c6e
    0xffffff8019d23700 : 0xffffff7f89fb5a1a
    0xffffff8019d237a0 : 0xffffff8007d714a4
    0xffffff8019d23810 : 0xffffff8007d64c8d
    0xffffff8019d23c80 : 0xffffff8007d55107
    0xffffff8019d23f50 : 0xffffff800804af9a
    0xffffff8019d23fb0 : 0xffffff8007c34198
    Kernel Extensions in backtrace:
    com.apple.filesystems.afpfs(11.0)[AF2627F6-E1EC-32DB-B380-D2194E266603]@0xffffff7f89f89000->0xffffff7f89fe1fff
    dependency: com.apple.security.SecureRemotePassword(1.0)[085CE08B-F5A1-30DE-8F6D-3E1EA2C0230D]@0xffffff7f89f78000

    BSD process name corresponding to current thread: BCompare

    Mac OS version:
    14F1605

    Kernel version:
    Darwin Kernel Version 14.5.0: Tue Sep 1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64
    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758
    Kernel slide: 0x0000000007800000
    Kernel text base: 0xffffff8007a00000
    __HIB text base: 0xffffff8007900000
    System model name: MacPro3,1 (Mac-F42C88C8)

    System uptime in nanoseconds: 71575353787595
    last loaded kext at 33217763756077: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f89f89000, size 364544)
    last unloaded kext at 306166329456: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f89f6a000, size 61440)
    loaded kexts:
    com.eset.kext.esets-kac 601.01.20f01
    com.eset.kext.esets-pfw 601.01.20f01
    com.apple.filesystems.afpfs 11.0
    com.apple.nke.asp-tcp 8.0.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.filesystems.ntfs 3.13
    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleMCCSControl 1.2.12
    com.apple.kext.AMDFramebuffer 1.3.2
    com.apple.driver.AppleHDA 272.18.3
    com.apple.ATIRadeonX2000 10.0.0
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.iokit.CSRBluetoothHostControllerUSBTrans port 4.3.6f3
    com.apple.driver.AppleHV 1
    com.apple.kext.AMD4800Controller 1.3.2
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleMCEDriver 1.1.9
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.iokit.SCSITaskUserClient 3.7.5
    com.apple.driver.AppleRAID 4.0.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.7.1
    com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
    com.apple.BootCache 36
    com.apple.driver.AppleIntel8254XEthernet 3.1.4b1
    com.apple.driver.AppleUSBHub 705.4.2
    com.apple.driver.AppleAHCIPort 3.1.2
    com.apple.driver.AppleIntelPIIXATA 2.5.1
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClien t 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.kext.triggers 1.0
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.driver.DspFuncLib 272.18.3
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOSurface 97.4
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.iokit.IOBluetoothHostControllerUSBTransp ort 4.3.6f3
    com.apple.iokit.IOBluetoothFamily 4.3.6f3
    com.apple.driver.AppleHDAController 272.18.3
    com.apple.iokit.IOHDAFamily 272.18.3
    com.apple.iokit.IOAudioFamily 203.3
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.kext.AMDSupport 1.3.2
    com.apple.AppleGraphicsDeviceControl 3.10.25
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.9.1d7
    com.apple.driver.AppleUSBHIDKeyboard 176.2
    com.apple.driver.AppleHIDKeyboard 176.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOATAPIProtocolTransport 3.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.7.5
    com.apple.iokit.IOATAFamily 2.5.3
    com.apple.iokit.IOFireWireFamily 4.5.8
    com.apple.iokit.IOUSBFamily 720.4.4
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 398
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    panic(cpu 4 caller 0xffffff8007bf77b3): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x4, NMIPI acks: orig: 0x0, now: 0x1"@/SourceCache/xnu/xnu-2782.50.1/osfmk/x86_64/pmap.c:2480
    Backtrace (CPU 4), Frame : Return Address
    0xffffff81b7d6b570 : 0xffffff8007b2ad21
    0xffffff81b7d6b5f0 : 0xffffff8007bf77b3
    0xffffff81b7d6b680 : 0xffffff8007bfdaa3
    0xffffff81b7d6b770 : 0xffffff8007bfe775
    0xffffff81b7d6b7d0 : 0xffffff8007bac625
    0xffffff81b7d6b8e0 : 0xffffff8007ba22ac
    0xffffff81b7d6b910 : 0xffffff8007b9e123
    0xffffff81b7d6b940 : 0xffffff8007b3384a
    0xffffff81b7d6b960 : 0xffffff8008027dd1
    0xffffff81b7d6b9a0 : 0xffffff8008012d8c
    0xffffff81b7d6b9c0 : 0xffffff7f89f59e79
    0xffffff81b7d6bad0 : 0xffffff7f89f5eeb2
    0xffffff81b7d6bfb0 : 0xffffff8007c116e7
    Kernel Extensions in backtrace:
    com.eset.kext.esets-kac(601.1.20f1)[2764ABDB-F9F9-323B-A67E-06A8A0E2E59F]@0xffffff7f89f57000->0xffffff7f89f69fff

    BSD process name corresponding to current thread: kernel_task
    Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 14 GB, SMC 1.25f4
    Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
    Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x830B, 0x4E543147543732553850423942442D324320
    Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x830B, 0x4E543147543732553850423942442D324320
    Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x475232444635363732384D543830304E3930
    Memory Module: DIMM Riser A/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x475232444635363732384D543830304E3930
    Memory Module: DIMM Riser B/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, -
    Memory Module: DIMM Riser B/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, -
    Memory Module: DIMM Riser A/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, -
    Memory Module: DIMM Riser A/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, -
    Bluetooth: Version 4.3.6f3 16238, 3 services, 26 devices, 1 incoming serial ports
    Network Service: Ethernet Bond (bond0), Ethernet, bond0
    PCI Card: ATI Radeon HD 4870, Display Controller, Slot-1
    Serial ATA Device: ST3320820AS_P, 320.07 GB
    Serial ATA Device: WDC WD1002FBYS-18A6B0, 1 TB
    Serial ATA Device: WDC WD1002FBYS-18A6B0, 1 TB
    Serial ATA Device: WDC WD1002FBYS-18A6B0, 1 TB
    Serial ATA Device: INTEL SSDSC2CW240A3, 240.06 GB
    Parallel ATA Device: OPTIARC DVD RW AD-7170A
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: Bluetooth USB Host Controller
    USB Device: USB Laser Mouse
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    Thunderbolt Bus:

    Quote Originally Posted by Aaron View Post
    Did you reboot at all between tests? Or close and restart the Beyond Compare application? It either the machine or BC might have been in a bad state and a quick restart helped kick it. Also, which version of OSX were you running BC4 on?

  5. #5
    Join Date
    Feb 2016
    Posts
    4

    Default

    Upgraded to OS X 10.11.3: crashes all gone. Very stable now with prolonged, very large folder compare jobs.

  6. #6
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,908

    Default

    Thanks for that follow-up. Setting up a test environment was proving time intensive, as was finding a suitably large test transfer on our own network. Smaller transfers were insufficient to provoke the instability. If you see any other issues crop up, please do let us know.
    Aaron P Scooter Software

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