SFTP doesn't work with WPEngine

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  • tsahil
    Visitor
    • Nov 2015
    • 3

    SFTP doesn't work with WPEngine

    Up until recently, I used BC to connect to my WPEngine sites.
    But now it doesn't seem to work anymore.

    I get the following message:

    09/11/15 03:43:37 PM Unable to load sftp://[email protected]:2222: Connection lost (error code is 115)

    Some notes:
    - It used to work until a few weeks ago
    - The port 2222 is what WPEngine uses for SFTP
    - Using a regular SFTP client works perfectly well

    What should I do to troubleshoot this?
  • Zoë
    Team Scooter
    • Oct 2007
    • 2666

    #2
    This is due to a recent configuration change on wpengine's part, interacting with some behavior we have to avoid bugs in old SFTP servers. We have reproduced the issue in house, and are going to fix it, but it won't be in 4.1.2 since that's almost finished testing. For now, the only workaround is to downgrade to BC3. License downgrades are free if you need a key.
    Zoë P Scooter Software

    Comment

    • Aaron
      Team Scooter
      • Oct 2007
      • 16017

      #3
      Please contact us at [email protected] and we can help get you the downgrade key. Include a link back to this forum thread in the email.
      Aaron P Scooter Software

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      • tsahil
        Visitor
        • Nov 2015
        • 3

        #4
        No need. I'd rather wait it out than downgrade :-)

        Comment

        • Aaron
          Team Scooter
          • Oct 2007
          • 16017

          #5
          If it helps, you can have BC3 and BC4 installed at the same time on the same system. This way you can use BC4 for day to day work, and the BC3 install for this specific task.
          Aaron P Scooter Software

          Comment

          • Chris
            Team Scooter
            • Oct 2007
            • 5538

            #6
            The WPEngine SFTP bug is fixed in Beyond Compare 4.1.3.
            Chris K Scooter Software

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