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  1. #11
    Join Date
    Mar 2017
    Posts
    2

    Default

    I also have this issue, it's annoying, please fix it.

  2. #12
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,366

    Default

    Hello,

    Are you running the BC 4.2 beta? Which version of MacOS are you running? How did you launch BC4 and does it occur every time?
    Aaron P Scooter Software

  3. #13
    Join Date
    Mar 2017
    Posts
    2

    Default

    Quote Originally Posted by Aaron View Post
    Hello,

    Are you running the BC 4.2 beta? Which version of MacOS are you running? How did you launch BC4 and does it occur every time?
    I am using beyond compare 4.1.9, my operating system is macOS Sierra 10.12.3. If I open text compare directly, there is no problem, but if I open a text compare from a folder compare, then I press esc, there will be a messy code added at the cursor, like the picture below:
    Attached Images Attached Images

  4. #14
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,366

    Default

    Thanks. If you update to BC 4.2 beta does this help resolve this issue for you? How often does this issue reproduce for you?

    4.2 has many underlying changes which might impact this behavior.
    Aaron P Scooter Software

  5. #15
    Join Date
    Jul 2010
    Posts
    13

    Default

    I'm using BC 4.2 on Mac and I can say that this bug is still present. I don't know how to reliably reproduce but when it happens, pressing <ESC> types a weird character instead of closing the window.

  6. #16
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,366

    Default

    Hello,

    Would it be possible to get a screenshot of the inserted character? If you hit Esc multiple times, does it insert multiple characters? What action, in this bad state, can be used to successfully close the window?

    Also, which version of MacOS are you currently running?
    Last edited by Aaron; 24-Apr-2017 at 11:40 AM. Reason: Added: MacOS Version?
    Aaron P Scooter Software

  7. #17
    Join Date
    Jul 2010
    Posts
    13

    Default

    Quote Originally Posted by Aaron View Post
    Hello,

    Would it be possible to get a screenshot of the inserted character? If you hit Esc multiple times, does it insert multiple characters? What action, in this bad state, can be used to successfully close the window?

    Also, which version of MacOS are you currently running?
    I will capture a screenshot next time it happens. YES pressing <ESC> repeatedly does insert multiple of these odd characters. Pressing the small "[x]" on the tab does work to close it. When I last had the problem I was running 10.12.4 but I am now running 10.12.5 beta 3. I will keep testing and update more the next time it happens. Are there any newer beta versions of BC4.2 for Mac? The last update was in Feb.

  8. #18
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,366

    Default

    We don't have another update ready yet, but we're in a QA stage for the next release. Depending how testing goes will determine the release, but we don't have a date yet.
    Aaron P Scooter Software

  9. #19
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,366

    Default

    Actually we have another potential fix in the upcoming release. Please hold off on testing for now until this is released, or email us at support@scootersoftware.com and we can get you a build to test with.
    Aaron P Scooter Software

  10. #20
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,584

    Default

    Beyond Compare 4.2 was released earlier today, it contains a fix for the Esc key inserting characters bug on macOS.
    Chris K Scooter Software

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