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  1. #1
    Join Date
    Apr 2006
    Location
    Cambridge, UK
    Posts
    37

    Angry Pressing ESCape to close file comparison doesn't work for all files on Mac (4.0.7)

    Pressing ESC to close the file comparison is key for productivity but it seems that unless you perform a click inside one of the two file-compare windows the ESC keyboard message may do nothing.

    This does not reproduce on all comparisons, only on some of them but always with the same files.

    I included a screenshot with one of these files. Maybe someone discovered the same behaviour.
    Attached Images Attached Images

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,375

    Default

    Hello,

    When you attempt to his Esc, does Beyond Compare still have focus? In the top menu bar of your screen, next to the Apple menu, is Beyond Compare still the active program?

    Otherwise, Esc should work for the file view if the view has focus (even if you've clicked outside of the text area on a toolbar).
    Aaron P Scooter Software

  3. #3
    Join Date
    Aug 2011
    Posts
    6

    Default

    This bug is definitely still around in the latest release, but seems to be rather picky about when it wants to surface. I have recorded a quick video showing when it seems to come up. At all times, the only keys pressed are Esc or Command+w to close the files.

    https://dl.dropboxusercontent.com/u/...ompare-Bug.mov

    When doing a direct comparison of files it doesn't seem to be a problem, but when a file comparison is opened from an already open folder comparison, it seems to be intermittently broken. The work around is to click on one of the two file panes before attempting to close with a keyboard shortcut, but as you mentioned, if Beyond Compare has focus (which it obviously does in this case) it should be closing the comparison, not adding keystrokes to text.

    I used version 4.1.4 (build 20978) for testing, and if there's anything else I can do to help please let me know.
    Attached Images Attached Images

  4. #4
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,375

    Default

    Thanks for the report and movie. I was able to follow these steps and had the issue reproduce once (not as common as you), but that was useful to see and I'll include the movie with our tracker entry.
    Aaron P Scooter Software

  5. #5
    Join Date
    Aug 2011
    Posts
    6

    Default

    In my initial testing with version 4.1.7 (build 21529) I am not seeing this issue occur any longer. I had a look in the changelog but didn't see it mentioned, so I wasn't sure if this was officially fixed or just harder to replicate now?

  6. #6
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,375

    Default

    Not purposefully fixed, but we're constantly tweaking background behavior, which may have helped. I'll add your notes to our tracker on the subject; if you see it again, please also update here to let us know.
    Aaron P Scooter Software

  7. #7
    Join Date
    Aug 2011
    Posts
    6

    Default

    I spoke too soon it seems. The issue is present again, but seems to be even harder to replicate now. When I followed my own steps from before it was fine, but out of the blue it started happening again just now.

  8. #8
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,375

    Default

    Which version of Mac OS are you currently running, and are you running the latest 4.1.8 release?
    Aaron P Scooter Software

  9. #9
    Join Date
    Aug 2011
    Posts
    6

    Default

    Mac OS X: El Capitan 10.11.6 (15G1004)
    Beyond Compare: Version 4.1.8 (build 21575)

  10. #10
    Join Date
    Sep 2016
    Posts
    1

    Default

    I have this issue as well. It is reproduced on 100% of the time on OSX 10.10.5 and BC 4.1.8 (build 21575).
    It is only reproduceable on Dvorak layout (both default and custom layout based on Dvorak).

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