Why Trial Mode Error with BC in Mac OS?

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  • GilMac_724
    New User
    • Mar 2015
    • 2

    Why Trial Mode Error with BC in Mac OS?

    I have an iMac at version 10.6.8 and I downloaded BC 4.0.6 (build 19729). I unzipped the download file and had it move itself to the application folder.

    When I run the application, it displays a "Trial mode error" window which states "The trial information is missing or corrupt. (Error=7)" It also suggested to "Rerun the Beyond Compare setup program", but it never went into a setup mode. I could buy it and see if this problem goes away with a Key, but I want to try this first (since no refund is available).

    What is the problem? How to go into the setup program?
  • Aaron
    Team Scooter
    • Oct 2007
    • 16002

    #2
    Hello Gil,

    This is a bug in the current version specific to 10.6 and trial mode. If you can email us at [email protected], I can generate you a trial key to test out the application. We're working on getting this fixed as well.

    Please include a link back to this forum thread in the email, for our reference.
    Aaron P Scooter Software

    Comment

    • Chris
      Team Scooter
      • Oct 2007
      • 5538

      #3
      This bug is fixed in Beyond Compare 4.0.7 that we just released.
      Chris K Scooter Software

      Comment

      • debvlad
        New User
        • Jan 2023
        • 2

        #4
        I'm having the same issue with version 4.4.4 Build 27058


        Click image for larger version

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        Comment

        • Aaron
          Team Scooter
          • Oct 2007
          • 16002

          #5
          We've seen this pop up a couple times with corrupt downloads. If you clear your browser cache or temporarily try an alternate browser, then redownload the setup.zip from our website and re-extract it, does this new .app help avoid the error?
          https://www.scootersoftware.com/download.php
          Aaron P Scooter Software

          Comment

          • debvlad
            New User
            • Jan 2023
            • 2

            #6
            no, it still gives me an error

            Comment

            • Aaron
              Team Scooter
              • Oct 2007
              • 16002

              #7
              Please email into [email protected], including a link to this forum thread, and I can try to provide an alternate link or .zip.
              Aaron P Scooter Software

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