18847 Directory delete fail

[chrisjj]

Just to say that with the current version and Win7, I am still getting the directory delete fail I reported 6 years ago http://www.scootersoftware.com/vbull...r-move-failure , though less often than on the latest BC3.

E.g.

Then Windows Explorer deleted this with no problem.

[Aaron]

Hello,

By default, Protected Operating System files are excluded with filtering, and any folders that contain them would not be deleted. You can use the Peek command to see if any are present. You can also disable the filter in the Session menu -> Session Settings, Other Filters tab, and uncheck "Exclude protected operating system files" at the bottom of the dialog.

Does this get the sync behaving as you expect?

[chrisjj]

By default, Protected Operating System files are excluded with filtering, and any folders that contain them would not be deleted.

There are none here, e.g. 18414 sync fail http://i.imgur.com/5WCuwaV.png , FC view http://i.imgur.com/DPONhy4.png

You can use the Peek command to see if any are present.

18414 Peek and Expand All show none: http://i.imgur.com/6EV7bMH.png

You can also disable the filter in the Session menu -> Session Settings, Other Filters tab, and uncheck "Exclude protected operating system files" at the bottom of the dialog.

Not found on 18414 , so trying 18847. The "not empty" directory is empty: http://i.imgur.com/K6YjUQn.png

[Aaron]

I'm not following this example. Sorry, Chris. In the first set of screenshots, it shows some subfolder and file structure in Tools, and if expanded would show those items (as the file size looks like it was calculated correctly).

Yet, later, you have a screenshot of Windows Explorer and it is missing these items. Did you delete them in between taking the screenshots? If not, how does BC3 see the folders and files while Windows Explorer (and BC4) do not?

[chrisjj]

Yet, later, you have a screenshot of Windows Explorer and it is missing these items.

Yup.

Did you delete them in between taking the screenshots?

No.

If not, how does BC3 see the folders and files while Windows Explorer (and BC4) do not?

How indeed.

Here's another discrepancy example. In 18414, after F5 in both BC and Explorer: http://i.imgur.com/hGLoeC4.png

BC CTRL+F5 reveals the missing file: http://i.imgur.com/3EeYQ6R.png

[Aaron]

If Windows Explorer is not showing all files without trigger a manual refresh, there is something odd or problematic about the location you are viewing. We would need more information on why that seems unstable on an OS level before we could figure out why it's behaving as it is in BC3 and BC4. Fixing it on the OS level is likely a prerequisite, at which point I would expect it to work in BC, too.

[chrisjj]

If Windows Explorer is not showing all files without trigger a manual refresh

The pics show no evidence of that problem in WE. They show evidence of that problem in BC.

We would need more information on why that seems unstable on an OS level

I see no instability on an OS level. The only unexpected behaviour I see is in BC.

[Aaron]

Hello,

This screenshot shows FC as empty, when it shouldn't be, correct?
http://i.imgur.com/K6YjUQn.png
Where BC3 actually sees the files without a refresh necessary:
http://i.imgur.com/DPONhy4.png

And, that after a refresh, it then began to show files? I wouldn't expect a refresh to be required when loading Explorer and would consider this an instability with the location. Is something else happening here? If I've mixed up the chronology of the events, please let me know the correct order to view the screenshots. and what steps were taken (clicks, refreshes) in between them.

[chrisjj]

This screenshot shows FC as empty, when it shouldn't be, correct?
http://i.imgur.com/K6YjUQn.png

No. It is as I said.

Where BC3 actually sees the files without a refresh necessary:
http://i.imgur.com/DPONhy4.png

No. It is as I said.

I think BC is acting on stale data caused by the internal rmdir fail recently explained by Craig. F5 doesn't freshen it. CTRL+F5 does.

[Aaron]

I read what you said before, but did not understand it. Please restate as I requested, or I cannot help.

The point I'm stuck on is you have a screenshot of Explorer showing the folder is empty. Then you show that BC3 does not see the folder as empty, and are hitting odd errors (because it is not actually empty). If Explorer, at any point, shows a folder as empty but isn't actually empty, this is a general OS instability and outside the control of Beyond Compare.

[chrisjj]

The point I'm stuck on is you have a screenshot of Explorer showing the folder is empty. Then you show that BC3 does not see the folder as empty, and are hitting odd errors (because it is not actually empty).

Yup.

If Explorer, at any point, shows a folder as empty but isn't actually empty...

I believe I see no instance of that.

I believe I see BC showing a a folder as non-empty when it is actually empty.

[Aaron]

This screenshot would seem to indicate a disconnect between that, as Explorer was empty here, and then found a file after an F5, and BC3 is missing the file after a refresh but the folder size shows it does think the file is present:
http://i.imgur.com/hGLoeC4.png

[chrisjj]

This screenshot would seem to indicate a disconnect between that, as Explorer was empty here

Nothing in those screenshots or my report indicated that.

BC3 is missing the file after a refresh but the folder size shows it does think the file is present

Good point. That does confirm a BC failure, then?

[Aaron]

I would need a chronological set of screenshots. The first set had the file missing in BC4 and Explorer, but visible in BC3. You then also have a screenshot where the file appears after an F5
"Here's another discrepancy example. In 18414, after F5 in both BC and Explorer: http://i.imgur.com/hGLoeC4.png"

If something else is happening, we really need you re-start the report from the beginning with each individual step.

[chrisjj]

I would need a chronological set of screenshots

OK, I'll take another set next time the problem occurs.

Since I don't see how you need more screenshots to confirm that the discrepancy between the content and size of the Skins folder in http://i.imgur.com/hGLoeC4.png is a BC fail, I'll post this as a separate report and see if I get an answer there.

You then also have a screenshot where the file appears after an F5
"Here's another discrepancy example. In 18414, after F5 in both BC and Explorer: http://i.imgur.com/hGLoeC4.png"

That report of mine does not say or show the file appeared after an F5. It simply shows the state after an F5.