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  1. #1
    Join Date
    Oct 2014
    Posts
    2

    Red face [solved] Connection lost with ssh key after updating from bc3

    Hey guys,

    Few minutes ago, I switched from bc3 to bc4 and thrilled about the new gui and the features. However with bc4, I now have problems connection to my server through sftp and a ssh key file (error code is 10058). The ssh-server is running and with putty or bc3 I'm able to connect to the server.

    This is my log from bc4:

    PHP Code:
    12.10.2014 14:57:10  Username: ***
    12.10.2014 14:57:10  Connecting to ***
    12.10.2014 14:57:10  Server key [ssh-rsa ***]
    12.10.2014 14:57:10  No more authentication methods available
    12.10.2014 14
    :57:10  Connection failedConnection lost (error code is 10058)
    12.10.2014 14:57:10  Unable to load sftp://***: Connection lost (error code is 10058)
    12.10.2014 14:57:10  Load comparison:  <-> 
    And from my server:

    PHP Code:
    Oct 12 14:57:11 *** sshd[5644]: Set /proc/self/oom_score_adj to 0
    Oct 12 14
    :57:11 *** sshd[5644]: Connection from *** port 54209
    Oct 12 14
    :57:11 *** sshd[5644]: Connection closed by *** [preauth
    On my ftp profile on bc4, the password field is blank, the save password is unchecked and the ssh-key is set. Any ideas?


    cheers
    Last edited by rschu; 13-Oct-2014 at 01:06 PM. Reason: problem solved

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,623

    Default

    Hello,

    If you have Pageant setup with Putty, BC3 and BC4 could both use it for authentication. When going to the profile, remove the authentication to have it fall back to pageant. Does this work to establish a connection?

    Given your description, Save Password should be unchecked and it looks like it is set correctly. If it is an option, are you able to regenerate a key pair and see if the new pair works to connect?
    Aaron P Scooter Software

  3. #3
    Join Date
    Oct 2014
    Posts
    2

    Red face

    Hey Aaron,

    Thank you for your reply. With pageant it's working now!!!!!!!!!! Damit, I don't know this tool until now

    Thanks!

    cheers

  4. #4
    Join Date
    Jun 2007
    Posts
    3

    Default

    Is there an anticipated release date for when this ssh connectivity functionality will work natively? My dilemma is that I want to be able to compare to folders that reside on different linux machines via ssh.

    In BC3, I can only configure 1 profile at a time, since there is (apparently) only support for a single "global" private key to associate with all profiles.
    In BC4, I can't natively get any of the profiles that worked in BC3 to connect; I have to use pageant as described here. While this is an acceptable workaround for me, all of my coworkers use macs and we can't find an equivalent workaround for them.

    thank you.

  5. #5
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,623

    Default

    Thanks for the report. We've had a couple of other similar reports and this is something we're looking into.
    Aaron P Scooter Software

  6. #6
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    11,623

    Default

    Hello,

    Also, do your keys have a passphrase associated with them?
    Aaron P Scooter Software

  7. #7
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    2,507

    Default

    It accidentally got left out of the changelog, but 4.0.6 fixed the issues with connecting to an SFTP server using a password protected key pair.
    ZoŽ P Scooter Software

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