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  1. #1
    Join Date
    Jan 2012
    Posts
    2

    Default Can't list more than 32 files per folder on OS X 10.9 share

    I have an SMB share on OSX 10.9 Mavericks, and am connecting from a Windows 8.1 PC. I can fully explore the share using Windows Explorer, but Beyond Compare throws an error for any folder which contains more than 32 files:

    28/10/2013 12:34:42 Unable to load \\serverX\folderY: The specified server cannot perform the requested operation

    I've checked permissions etc - it always seems to be adding a 33rd file (even an empty one) which kills it.

    Been struggling with this for hours - any suggestions would be gratefully received.

  2. #2
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,609

    Default

    OS X 10.9 Mavericks changed from SMB1 to SMB2 for file sharing. It looks like there are already issues reported with the SMB2 implementation when connecting a client Mac to a Windows Server (http://www.zdnet.com/mavericks-smb2-...es-7000022519/).

    It's possible whatever they changed in the file sharing also broke something when a Windows PC is a client and the OS X 10.9 computer is the server.

    Do files list correctly if you open the share on the Mac using Windows Explorer?
    Chris K Scooter Software

  3. #3
    Join Date
    Jan 2012
    Posts
    2

    Default

    Yes - no problem viewing the folder contents with Windows Explorer, only with BC.
    I can put the two side by side, refresh both WE & BC, and get the full lisitng in WE and the failure in BC for any folder which contains, or has a subfolder which contains, 32 files or more.

  4. #4
    Join Date
    Apr 2008
    Posts
    26

    Default

    As another data point: I've just tried accessing an OS X 10.9 Mavericks share from my Windows 7 PC, and I can repeat the problem, but not consistently.

    It doesn't affect the top-level folder which is shared, or one of the subfolders I tried, but another subfolder which contains 103 files reported the same error "The specified server cannot perform the requested operation". A second attempt to open that subfolder showed some of the files (47). On another subfolder with a lot more files (162 files plus 40 folders), I got the error on the first attempt to open it, and the second attempt showed it as an empty folder.

    Windows Explorer has no problem accessing any of the folders I tried including the big one.

    dir on the command line exhibits a similar problem to Beyond Compare: the folder with 103 files shows as having 47, and the one with 162 files plus 40 folders shows as being empty, with only the "." directory entry and not even a ".." entry.

  5. #5
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,609

    Default

    If dir from the command line also returns incomplete directory listings, then this is probably a bug on Apple's part that they will need to fix.
    Chris K Scooter Software

  6. #6
    Join Date
    Nov 2013
    Posts
    1

    Default Directory compare not working

    Another echo in the chorus - from win7, both explorer and shell access to mac share works as expected, with full directory listings, access to files, etc. Using BC for directory compare results consistently with "the specified server cannot perform the requested operation" and BC is borked.

  7. #7
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,609

    Default

    fgbc,

    Does it work correctly if you run the DIR from your Windows PC in a command prompt, or does it fail to show all files like dempson described earlier in this thread?
    Chris K Scooter Software

  8. #8
    Join Date
    Oct 2007
    Location
    Madison, WI
    Posts
    4,609

    Default

    This is also being discussed on Stack Overflow:
    http://stackoverflow.com/questions/1...ver-cannot-per

    It looks like Apple broke something when they changed from SMB1 to SMB2, hopefully they release a fix before too long.
    Chris K Scooter Software

  9. #9
    Join Date
    Nov 2013
    Posts
    4

    Smile

    Quote Originally Posted by Chris View Post
    fgbc,

    Does it work correctly if you run the DIR from your Windows PC in a command prompt, or does it fail to show all files like dempson described earlier in this thread?
    Yes it does work correctly. I have confirmed this - it breaks only in BC. I just bought BC3 (I was using BC2) - and the problem remains. I understand Mac may be broken but there is something that BC does that makes it worse, and irrecoverable. Given that this problem is dominant in BC - I really, really hope that Scooter looks for a solution.

  10. #10
    Join Date
    Nov 2013
    Posts
    4

    Default

    Chris - I tried the directory command by mapping it to a Network driven and from the DOS Command in Windows 8 - it works fine and there are no error messages. In case of BC2 - I get an error code 58 - turns out this is the Windows Error Code related to domain joining. And in BC3 - the error is something like cannot find server.

    My guess is that this is a combination of problems related to how BC accesses file shares and the changes made by Apple. I am hoping that BC can issue a patch - and is more responsive of the two companies. Not all Apple Users are BC users - so I am hoping that being a BC customer twice - I get better support from Scooter.

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