Getting "unable to create file "/private/tmbc..."

[BillT]

When I double-click on files in folder compare I get "Unable to create file "/private/tmpbc..." on both sides of the file compare window.

Ran repair permissions from Disk Utility - still no joy.

[Aaron]

What type of files are you double clicking on in the Folder Compare? Is it attempting to launch any of our File Sessions in a new tab, or is the error happening earlier than that?

[BillT]

Looks like its trying to launch a file session.

Is there a way to upload a screen shot?

[Aaron]

As a file attachment on the forum, using the "Go Advanced" button. Or you can email us at [email protected], include the picture as a file attachment, and please also include a link to this forum thread for our reference.

[BillT]

screenshot

Here's the screenshot that illustrates the problem...

[Zoë]

It looks like the way we're retrieving the temp directory is assuming there's a trailing / and yours doesn't provide it. It's normally read from the $TMPDIR environmental variable. You can manually set it in your environment.plist file by following the directions here. We'll fix that in the next release too.

ETA: From your screenshot, it looks like the expected value should be /private/tmp/

[BillT]

Doesn't seem to work, at least on Mountain Lion. I created environment.plist as per post, but it doesn't seem to "take" (even after reboot).

I'm trying to find other places where TMPDIR might be set, but so far haven't found any. Will keep looking

bash-3.2$ cat ~/.MacOSX/environment.plist
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>TMPDIR</key>
<string>/private/tmp/</string>
</dict>
</plist>
bash-3.2$ set | grep TMP
TMPDIR=/private/tmp
bash-3.2$

[Zoë]

It might work to set it in Beyond Compare's .plist instead. Right click on Beyond Compare.app and select "Show Package Contents". Open Contents/Info.plist and look for an item labeled either "Environment variables" or "LSEnvironment", and add it under there.

[BillT]

Setting it in BC's Info.plist didn't work (although I didn't try changing the "Environment variables" entry to "LSEnvironment", which *may* be needed w/ML).

What did work was changing /etc/launchd.conf. (Turns out that I had earlier updated launchd.conf to set TMPDIR to a ramdisk, which turned out not to be a good idea in any case).

Anyway, all is good now and I'm looking forward to playing with the Mac version a bit.

Thanks!

FWIW, here's some links re: env vars in ML:

http://apple.stackexchange.com/quest...-mountain-lion

http://stackoverflow.com/questions/1...-mountain-lion