Switch from non-Retina to Retina creates black scroll views

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • anotherrav
    Journeyman
    • Mar 2018
    • 13

    Switch from non-Retina to Retina creates black scroll views

    I haven't had a chance to try to reproduce this, but I experienced the following problem:
    1. Launch BeyondCompare on a non-Retina external display connected to my MacBook Pro at work.
    2. Hide BeyondCompare.
    3. Take the laptop home.
    4. Connect the laptop to a Retina external display.
    5. Switch back to BeyondCompare.
    6. The scroll views that contain all the comparison text are now completely black.
    Exiting from BeyondCompare and relaunching solved the problem.

    BeyondCompare Version 4.3.2 (build 24472)
    Last edited by anotherrav; 04-Dec-2019, 11:47 AM. Reason: Added version.
  • Aaron
    Team Scooter
    • Oct 2007
    • 16011

    #2
    Hello,

    We had some fixes related to a changing bit depth crash in BC 4.3.3. Do you still see this issue occur in the newest release? You can update via Check for Updates in-app or download direct from our website:
    http://www.scootersoftware.com/download.php
    Aaron P Scooter Software

    Comment

    • anotherrav
      Journeyman
      • Mar 2018
      • 13

      #3
      That looks like it was the problem (and not the Retina change like I thought). I was able to reproduce the problem in 4.3.2 by moving from my external (10 bit) Retina display to the internal one. In 4.3.3, the problem is gone.

      Comment

      Working...