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Pressing ESCape to close file comparison doesn't work for all files on Mac (4.0.7)

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  • Pressing ESCape to close file comparison doesn't work for all files on Mac (4.0.7)

    Pressing ESC to close the file comparison is key for productivity but it seems that unless you perform a click inside one of the two file-compare windows the ESC keyboard message may do nothing.

    This does not reproduce on all comparisons, only on some of them but always with the same files.

    I included a screenshot with one of these files. Maybe someone discovered the same behaviour.
    Attached Files

  • #2
    Hello,

    When you attempt to his Esc, does Beyond Compare still have focus? In the top menu bar of your screen, next to the Apple menu, is Beyond Compare still the active program?

    Otherwise, Esc should work for the file view if the view has focus (even if you've clicked outside of the text area on a toolbar).
    Aaron P Scooter Software

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    • #3
      This bug is definitely still around in the latest release, but seems to be rather picky about when it wants to surface. I have recorded a quick video showing when it seems to come up. At all times, the only keys pressed are Esc or Command+w to close the files.

      https://dl.dropboxusercontent.com/u/...ompare-Bug.mov

      When doing a direct comparison of files it doesn't seem to be a problem, but when a file comparison is opened from an already open folder comparison, it seems to be intermittently broken. The work around is to click on one of the two file panes before attempting to close with a keyboard shortcut, but as you mentioned, if Beyond Compare has focus (which it obviously does in this case) it should be closing the comparison, not adding keystrokes to text.

      I used version 4.1.4 (build 20978) for testing, and if there's anything else I can do to help please let me know.
      Attached Files

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      • #4
        Thanks for the report and movie. I was able to follow these steps and had the issue reproduce once (not as common as you), but that was useful to see and I'll include the movie with our tracker entry.
        Aaron P Scooter Software

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        • #5
          In my initial testing with version 4.1.7 (build 21529) I am not seeing this issue occur any longer. I had a look in the changelog but didn't see it mentioned, so I wasn't sure if this was officially fixed or just harder to replicate now?

          Comment


          • #6
            Not purposefully fixed, but we're constantly tweaking background behavior, which may have helped. I'll add your notes to our tracker on the subject; if you see it again, please also update here to let us know.
            Aaron P Scooter Software

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            • #7
              I spoke too soon it seems. The issue is present again, but seems to be even harder to replicate now. When I followed my own steps from before it was fine, but out of the blue it started happening again just now.

              Comment


              • #8
                Which version of Mac OS are you currently running, and are you running the latest 4.1.8 release?
                Aaron P Scooter Software

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                • #9
                  Mac OS X: El Capitan 10.11.6 (15G1004)
                  Beyond Compare: Version 4.1.8 (build 21575)

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                  • #10
                    I have this issue as well. It is reproduced on 100% of the time on OSX 10.10.5 and BC 4.1.8 (build 21575).
                    It is only reproduceable on Dvorak layout (both default and custom layout based on Dvorak).

                    Comment


                    • #11
                      I also have this issue, it's annoying, please fix it.

                      Comment


                      • #12
                        Hello,

                        Are you running the BC 4.2 beta? Which version of MacOS are you running? How did you launch BC4 and does it occur every time?
                        Aaron P Scooter Software

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                        • #13
                          Originally posted by Aaron View Post
                          Hello,

                          Are you running the BC 4.2 beta? Which version of MacOS are you running? How did you launch BC4 and does it occur every time?
                          I am using beyond compare 4.1.9, my operating system is macOS Sierra 10.12.3. If I open text compare directly, there is no problem, but if I open a text compare from a folder compare, then I press esc, there will be a messy code added at the cursor, like the picture below:
                          Attached Files

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                          • #14
                            Thanks. If you update to BC 4.2 beta does this help resolve this issue for you? How often does this issue reproduce for you?

                            4.2 has many underlying changes which might impact this behavior.
                            Aaron P Scooter Software

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                            • #15
                              I'm using BC 4.2 on Mac and I can say that this bug is still present. I don't know how to reliably reproduce but when it happens, pressing <ESC> types a weird character instead of closing the window.

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