Won't launch (4.0.0.18629 - July 28, 2014)

[ncr100]

Permitted the auto-upgrade, now seeing this:

8/8/14 6:17:42.000 PM kernel[0]: CODESIGNING: rejected new signature for architecture 7 of file /Applications/Beyond Compare.app/Contents/MacOS/BCompare
8/8/14 6:17:42.000 PM kernel[0]: proc 63289: load code signature error 4 for file "BCompare"
8/8/14 6:17:42.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x10000): p=63289[BCompare] final status 0x0, allowing (remove VALID) page
8/8/14 6:17:42.529 PM gkbisd[137]: Unable to collect cdhash for /Applications/Beyond Compare.app (error code -67028)
8/8/14 6:17:42.681 PM com.apple.launchd.peruser.502[154]: (com.ScooterSoftware.BeyondCompare.104928[63289]) Exited with code: 217

[ncr100]

Tried removing com.scootersoftware...thing from Preferences folder, and Beyond Compare folder from Application Support. No luck.

Succeeded in launching old version: Using old build 17036 works, also emits:

8/8/14 6:25:32.495 PM gkbisd[137]: Unable to collect cdhash for /Applications/Beyond Compare.app (error code -67028)

[ncr100]

.. works and launches GUI, but is expired, so it doesn't work.

[ncr100]

OSX 10.9.4, MBP Retina

[ncr100]

Note: 'letsmove' framework doesn't auto-move the app from my Downloads folder to /Applications

[ncr100]

Running the GUI "BCompare" from the commandline works!

Nicks-Awesome-MacBook-Pro:Volumes nick$ /Applications/Beyond\ Compare.app/Contents/MacOS/BCompare
2014-08-08 18:32:37.942 BCompare[63601:7503] current bundle path /Applications/Beyond Compare.app
2014-08-08 18:32:37.942 BCompare[63601:7503] bundle name is Beyond Compare.app
FindCarbonFontID Error: ATSUFindFontFromName  failed with result -8796

Still cannot launch via Icon.

[Aaron]

Hello,

Which version of OSX are you currently running?

After you removed your Application Support\Beyond Compare 3\BCState.xml and other BCSetting.xmls, did they reform when you re-ran the application? It might be best to delete the current .app in Applications, and move these setting files to another location, to get a fresh install. Then re-download the Setup.zip from our website, unpack it, and double click it to have it prompt to move into Applications\.

[ncr100]

Hi Aaron, thank you for the attention,

OSX 10.9.4

I have only a "Beyond Compare" and not a "Beyond Compare 3" folder in ~/Library. After removing Application Support\Beyond Compare\BCState.xml, BCSessions.xml, and BCPreferences.xml I reran the application. Same behavior occurs - it launches (showed in Dock) and quickly dies.

After unzipping BCompareOSX-4.0.0.18629.zip and running the app OSX displays the usual "this is from the internet, do you trust it and want me to open it?" dialog. I click Open and unfortunately I see the same launch + die behavior. No Application Support/Beyond Compare folder is created. The application does not prompt, nor automatically move to /Applications.

This shows in the log:
8/11/14 8:42:21.433 AM com.apple.launchd.peruser.502[154]: ([0x0-0x3f63f6].com.ScooterSoftware.BeyondCompare[73401]) Exited with code: 217

Best,
Nick

[Aaron]

Interesting. Please drag the .app into Applications\ manually, then go to your Terminal and navigate inside of the .app:
Beyond Compare.app/Contents/MacOS/

and launch BCompare there. Do any additional messages output to the terminal?

Update: Nevermind, I see your recent post where you already got that output. Let me pass that on to our developer.

[Aaron]

Have you redownloaded a fresh .zip from our website? You may need to clear browser cache or use a different browser to ensure it's a new zip.

[ncr100]

Yeah it's puzzling to me too - I know older versions do launch via icon, just this new one is having a hard time. I have downloaded the app twice and received this zip with this MD5 check-sum:

Nicks-Awesome-MacBook-Pro:Downloads nick$ md5 BCompareOSX-4.0.0.1*
MD5 (BCompareOSX-4.0.0.18629.zip) = d447cb391a255f36df1fc93476fe89c0

Cheers,
N

[Zoë]

Try running these two commands in Terminal and see what gets reported

spctl -a -t exec -vv /Applications/Beyond\ Compare.app

codesign -dvvv /Applications/Beyond\ Compare.app

[ncr100]

Not running with 'sudo', just running normally:

Nicks-Awesome-MacBook-Pro:dcf nick (master)$ spctl -a -t exec -vv /Applications/Beyond\ Compare.app
/Applications/Beyond Compare.app: accepted
source=Developer ID
origin=Developer ID Application: Scooter Software Inc.

Nicks-Awesome-MacBook-Pro:dcf nick (master)$ codesign -dvvv /Applications/Beyond\ Compare.app
Executable=/Applications/Beyond Compare.app/Contents/MacOS/BCompare
Identifier=com.ScooterSoftware.BeyondCompare
Format=bundle with Mach-O thin (i386)
CodeDirectory v=20100 size=88902 flags=0x0(none) hashes=4438+3 location=embedded
Hash type=sha1 size=20
CDHash=02efaaacb46f13246ff8939d1d3eaa4f3752aa95
Signature size=8527
Authority=Developer ID Application: Scooter Software Inc.
Authority=Developer ID Certification Authority
Authority=Apple Root CA
Timestamp=Jul 25, 2014, 3:33:52 PM
Info.plist entries=20
TeamIdentifier=not set
Sealed Resources version=1 rules=4 files=446
Internal requirements count=1 size=196

[Zoë]

That all looks correct, but the initial error messages you posted look like something's going wrong with GateKeeper. Have you tried rebooting?

[ncr100]

Good thought. Rebooted. No joy, same error:

8/11/14 4:28:51.110 PM com.apple.launchd.peruser.502[144]: (com.ScooterSoftware.BeyondCompare.78880[1353]) Exited with code: 217

What is 217?

I _can_ run the gui from command line, so there's hope. What may I try next?