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Won't launch (4.0.0.18629 - July 28, 2014)

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  • Won't launch (4.0.0.18629 - July 28, 2014)

    Permitted the auto-upgrade, now seeing this:

    Code:
    8/8/14 6:17:42.000 PM kernel[0]: CODESIGNING: rejected new signature for architecture 7 of file /Applications/Beyond Compare.app/Contents/MacOS/BCompare
    8/8/14 6:17:42.000 PM kernel[0]: proc 63289: load code signature error 4 for file "BCompare"
    8/8/14 6:17:42.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x10000): p=63289[BCompare] final status 0x0, allowing (remove VALID) page
    8/8/14 6:17:42.529 PM gkbisd[137]: Unable to collect cdhash for /Applications/Beyond Compare.app (error code -67028)
    8/8/14 6:17:42.681 PM com.apple.launchd.peruser.502[154]: (com.ScooterSoftware.BeyondCompare.104928[63289]) Exited with code: 217

  • #2
    Tried removing com.scootersoftware...thing from Preferences folder, and Beyond Compare folder from Application Support. No luck.

    Succeeded in launching old version: Using old build 17036 works, also emits:

    Code:
    8/8/14 6:25:32.495 PM gkbisd[137]: Unable to collect cdhash for /Applications/Beyond Compare.app (error code -67028)

    Comment


    • #3
      .. works and launches GUI, but is expired, so it doesn't work.

      Comment


      • #4
        OSX 10.9.4, MBP Retina

        Comment


        • #5
          Note: 'letsmove' framework doesn't auto-move the app from my Downloads folder to /Applications

          Comment


          • #6
            Running the GUI "BCompare" from the commandline works!

            Code:
            Nicks-Awesome-MacBook-Pro:Volumes nick$ /Applications/Beyond\ Compare.app/Contents/MacOS/BCompare
            2014-08-08 18:32:37.942 BCompare[63601:7503] current bundle path /Applications/Beyond Compare.app
            2014-08-08 18:32:37.942 BCompare[63601:7503] bundle name is Beyond Compare.app
            FindCarbonFontID Error: ATSUFindFontFromName  failed with result -8796
            Still cannot launch via Icon.
            Last edited by ncr100; 08-Aug-2014, 08:37 PM.

            Comment


            • #7
              Hello,

              Which version of OSX are you currently running?

              After you removed your Application Support\Beyond Compare 3\BCState.xml and other BCSetting.xmls, did they reform when you re-ran the application? It might be best to delete the current .app in Applications, and move these setting files to another location, to get a fresh install. Then re-download the Setup.zip from our website, unpack it, and double click it to have it prompt to move into Applications\.
              Aaron P Scooter Software

              Comment


              • #8
                Hi Aaron, thank you for the attention,

                OSX 10.9.4

                I have only a "Beyond Compare" and not a "Beyond Compare 3" folder in ~/Library. After removing Application Support\Beyond Compare\BCState.xml, BCSessions.xml, and BCPreferences.xml I reran the application. Same behavior occurs - it launches (showed in Dock) and quickly dies.

                After unzipping BCompareOSX-4.0.0.18629.zip and running the app OSX displays the usual "this is from the internet, do you trust it and want me to open it?" dialog. I click Open and unfortunately I see the same launch + die behavior. No Application Support/Beyond Compare folder is created. The application does not prompt, nor automatically move to /Applications.

                This shows in the log:
                8/11/14 8:42:21.433 AM com.apple.launchd.peruser.502[154]: ([0x0-0x3f63f6].com.ScooterSoftware.BeyondCompare[73401]) Exited with code: 217

                Best,
                Nick

                Comment


                • #9
                  Interesting. Please drag the .app into Applications\ manually, then go to your Terminal and navigate inside of the .app:
                  Beyond Compare.app/Contents/MacOS/

                  and launch BCompare there. Do any additional messages output to the terminal?

                  Update: Nevermind, I see your recent post where you already got that output. Let me pass that on to our developer.
                  Aaron P Scooter Software

                  Comment


                  • #10
                    Have you redownloaded a fresh .zip from our website? You may need to clear browser cache or use a different browser to ensure it's a new zip.
                    Aaron P Scooter Software

                    Comment


                    • #11
                      Yeah it's puzzling to me too - I know older versions do launch via icon, just this new one is having a hard time. I have downloaded the app twice and received this zip with this MD5 check-sum:

                      Code:
                      Nicks-Awesome-MacBook-Pro:Downloads nick$ md5 BCompareOSX-4.0.0.1*
                      MD5 (BCompareOSX-4.0.0.18629.zip) = d447cb391a255f36df1fc93476fe89c0
                      Cheers,
                      N

                      Comment


                      • #12
                        Try running these two commands in Terminal and see what gets reported

                        spctl -a -t exec -vv /Applications/Beyond\ Compare.app
                        codesign -dvvv /Applications/Beyond\ Compare.app
                        ZoŽ P Scooter Software

                        Comment


                        • #13
                          Not running with 'sudo', just running normally:

                          Code:
                          Nicks-Awesome-MacBook-Pro:dcf nick (master)$ spctl -a -t exec -vv /Applications/Beyond\ Compare.app
                          /Applications/Beyond Compare.app: accepted
                          source=Developer ID
                          origin=Developer ID Application: Scooter Software Inc.
                          Code:
                          Nicks-Awesome-MacBook-Pro:dcf nick (master)$ codesign -dvvv /Applications/Beyond\ Compare.app
                          Executable=/Applications/Beyond Compare.app/Contents/MacOS/BCompare
                          Identifier=com.ScooterSoftware.BeyondCompare
                          Format=bundle with Mach-O thin (i386)
                          CodeDirectory v=20100 size=88902 flags=0x0(none) hashes=4438+3 location=embedded
                          Hash type=sha1 size=20
                          CDHash=02efaaacb46f13246ff8939d1d3eaa4f3752aa95
                          Signature size=8527
                          Authority=Developer ID Application: Scooter Software Inc.
                          Authority=Developer ID Certification Authority
                          Authority=Apple Root CA
                          Timestamp=Jul 25, 2014, 3:33:52 PM
                          Info.plist entries=20
                          TeamIdentifier=not set
                          Sealed Resources version=1 rules=4 files=446
                          Internal requirements count=1 size=196

                          Comment


                          • #14
                            That all looks correct, but the initial error messages you posted look like something's going wrong with GateKeeper. Have you tried rebooting?
                            ZoŽ P Scooter Software

                            Comment


                            • #15
                              Good thought. Rebooted. No joy, same error:

                              8/11/14 4:28:51.110 PM com.apple.launchd.peruser.502[144]: (com.ScooterSoftware.BeyondCompare.78880[1353]) Exited with code: 217

                              What is 217?

                              I _can_ run the gui from command line, so there's hope. What may I try next?

                              Comment

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