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21719 Text Editor Holdup on Save on FTP

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  • 21719 Text Editor Holdup on Save on FTP

    Is there some other log or diagnostics I can see to help find the cause of FTP holdups?

    About one in five saves of a small file I am editing over FTP on a fast connection don't complete for around 20s, during which switching away from ans back to BC BC doesn't repaint most of the window.

    There seems no log window in Text Editor.

  • #2
    Hello,

    If there is a parent Folder Compare Window, then this log will be updated. You will need to enable the debugging log options in the Options dialog, Tweaks section, Log Panel area, and check all of the boxes including debug messages and ftp trace. Then launch a parent folder compare, and double click on your files to initiate a child text compare. Check the parent Folder Compare Log panel periodically to note what normal behavior looks like, and how it contrasts with the 20 second hang you are seeing.
    Aaron P Scooter Software

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    • #3
      > You will need to enable the debugging log options in the Options dialog, Tweaks section, Log Panel area, and check all of the boxes including debug messages and ftp trace.

      Done http://i.imgur.com/QejnNSz.png

      > Then launch a parent folder compare, and double click on your files to initiate a child text compare.

      This is about Text Edit, so instead I did this http://i.imgur.com/sICqoco.png

      > Check the parent Folder Compare Log panel periodically to note what normal behavior looks like, and how it contrasts with the 20 second hang you are seeing.

      Thanks.

      Current Log behaviour on Text Edit file save is null http://i.imgur.com/4CxkhcQ.png. Is this normal?

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      • #4
        It looks like the Text Edit is not a child session in the same manner, and does not pass back logging. You'll need to use the Text Compare session to see the logging information.
        Aaron P Scooter Software

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        • #5
          Originally posted by Aaron View Post
          It looks like the Text Edit is not a child session in the same manner, and does not pass back logging.
          So there's no logging for Text Edit networking? E.g. to a file?

          Comment


          • #6
            No, but to troubleshoot this issue we can use the Text Compare. If fixed there, we can assume the Text Edit will function identically.
            Aaron P Scooter Software

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            • #7
              I am indeed getting the hold-up on the Text Compare.

              From File Compare I open a file in Text Compare and wait a few minutes. I then make an edit and save. I get the hold up and it shows in the log:

              2016-11-30 01:39:45 Sent> PASV
              2016-11-30 01:40:04 Stat> Disconnected.
              2016-11-30 01:40:04 Stat> Connected.
              2016-11-30 01:40:05 Recv> 220 frontend2 FTP server (Net::FTPServer/1.122-1 ME::VFS::Interface::FTP/22691) ready.
              2016-11-30 01:40:05 Sent> USER [snip]
              2016-11-30 01:40:05 Recv> 331 Username OK, please send password.
              2016-11-30 01:40:05 Sent> PASS ********
              2016-11-30 01:40:05 Recv> 230 Welcome [snip]
              2016-11-30 01:40:05 Sent> FEAT
              2016-11-30 01:40:05 Recv> 211-Extensions supported:
              2016-11-30 01:40:05 Recv> AUTH TLS
              2016-11-30 01:40:05 CCC
              2016-11-30 01:40:05 HASH SHA-1*
              2016-11-30 01:40:05 HOST
              2016-11-30 01:40:05 LANG EN*
              2016-11-30 01:40:05 MDTM
              2016-11-30 01:40:05 MFMT
              2016-11-30 01:40:05 MLST TYPE*;SIZE*;MODIFY*;PERM*;UNIX.MODE*;
              2016-11-30 01:40:05 PBSZ
              2016-11-30 01:40:05 PROT
              2016-11-30 01:40:05 REST STREAM
              2016-11-30 01:40:05 SIZE
              2016-11-30 01:40:05 TVFS
              2016-11-30 01:40:05 UTF8
              2016-11-30 01:40:05 UTIME
              2016-11-30 01:40:05 XCRC
              2016-11-30 01:40:05 211 END
              2016-11-30 01:40:05 Sent> OPTS UTF8 ON
              2016-11-30 01:40:05 Recv> 200 OK UTF-8 enabled
              2016-11-30 01:40:05 Sent> TYPE A
              2016-11-30 01:40:05 Recv> 200 TYPE changed to A.
              2016-11-30 01:40:05 Sent> SYST
              2016-11-30 01:40:05 Recv> 215 UNIX Type: L8
              2016-11-30 01:40:05 Sent> TYPE A
              2016-11-30 01:40:05 Recv> 200 TYPE changed to A.
              2016-11-30 01:40:05 Sent> PWD
              2016-11-30 01:40:06 Recv> 257 "/"
              2016-11-30 01:40:06 Sent> CWD [snip]
              2016-11-30 01:40:06 Recv> 250 Changed directory OK.
              2016-11-30 01:40:06 Sent> PASV
              2016-11-30 01:40:06 Recv> 227 Entering Passive Mode (66,111,4,146,231,226)
              2016-11-30 01:40:06 Sent> STOR homehtm.txt
              2016-11-30 01:40:06 Recv> 150 Opening ASCII mode data connection for file homehtm.txt.
              2016-11-30 01:40:06 Recv> 226 File store complete. Data connection has been closed.
              2016-11-30 01:40:06 Sent> PASV
              2016-11-30 01:40:06 Recv> 227 Entering Passive Mode (66,111,4,146,215,216)
              2016-11-30 01:40:06 Sent> MLSD
              2016-11-30 01:40:06 Recv> 150 Opening data connection for file listing.
              2016-11-30 01:40:07 Recv> 226 Listing complete. Data connection has been closed.
              2016-11-30 01:40:07 TYPE=file;SIZE=9720;MODIFY=20161130014012;PERM=rwa fd;UNIX.MODE=rw-------; homehtm.txt
              2016-11-30 01:40:07 FTP parser: MLST

              I reduced profile Read time-out http://i.imgur.com/eaxpXKt.png . Is there a better solution? Some keep-alive?

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