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21095 Failure of workspace auto save/load

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  • 21095 Failure of workspace auto save/load

    On my portable install on internal HD, despite settings http://i.imgur.com/rzBLl6V.png, with a FC open http://i.imgur.com/SAYHf7I.png and I exit, launch gives Home page http://i.imgur.com/hyCIYqf.png

    Any ideas?

    EDIT:

    I think there's a bug.

    1 Set workspace load and save: this: http://i.imgur.com/1o1gMih.png
    2 From Home http://i.imgur.com/KtepUee.png , open a new session http://i.imgur.com/YEJRoaA.png
    3 Close app.
    4 Launch app.

    Expected: Session open, in accord with Help "To have the program automatically start up with the same sessions that were open the last time you used Beyond Compare, specify the same workspace name in the Load workspace and On Exit, save workspace as edits."

    Observed: Session not open http://i.imgur.com/MdbFxjF.png

    The same happens if between 2 and 3, the session is saved.
    Last edited by chrisjj; 05-Sep-2016, 07:07 PM.

  • #2
    If you change any other settings in the Tools menu -> Options dialog, or save a new session, then close BC4 and re-open, does the setting save and is remembered? You may have your Portable installed to a read-only location.

    Otherwise, you'll need to email in your current BCSupport.zip to support@scootersoftware.com so we can test with your current settings. Please include a link back to this forum thread for our reference.
    Aaron P Scooter Software

    Comment


    • #3
      This problem has now disappeared. It was definitely and reproducably present

      Originally posted by Aaron View Post
      You may have your Portable installed to a read-only location.
      No. Internal HD.

      Originally posted by Aaron View Post
      Otherwise, you'll need to email in your current BCSupport.zip to support@scootersoftware.com so we can test with your current settings. Please include a link back to this forum thread for our reference.
      Will do next time. Thanks.

      Comment


      • #4
        Originally posted by Aaron View Post
        If you change any other settings in the Tools menu -> Options dialog
        I changed this colour http://i.imgur.com/kGHekgr.png

        Originally posted by Aaron View Post
        , or save a new session, then close BC4 and re-open, does the setting save and is remembered?
        Yes: http://i.imgur.com/hzdq1ll.png

        Originally posted by Aaron View Post
        You may have your Portable installed to a read-only location.
        I don't. It is on a regular internal HD.

        I've updated the original report.

        Comment


        • #5
          Can you reproduce this Aaron?

          Comment


          • #6
            No, hence the request for the BCSupport.zip. If you are no longer able to reproduce it, the current settings alone won't help us reproduce it. We would need a reliable test case; we haven't had any other reports of this behavior in the meantime, so there is likely something specific to your current setup or system that is triggering this behavior.
            Aaron P Scooter Software

            Comment


            • #7
              Originally posted by Aaron View Post
              No, hence the request for the BCSupport.zip. If you are no longer able to reproduce it,
              I am. 100% now. I've mailed you the .zip.

              Comment


              • #8
                And now the problem is gone again. I don't know what causes the variation. Every time, I launch in the same way - from an Explorer shortcut.

                Comment


                • #9
                  Looking through your settings and general inconsistency of reproducibility, would you be able to update this install to 4.1.8? While you don't seem to be hitting a crash, we did have a fix in later 4.1 releases that was workspace related which might help. You wouldn't have to delete this Portable, you can create a separate Portable 4.1.8 and Import your current settings into it, then work with it for a few days.
                  Aaron P Scooter Software

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                  • #10
                    OK. Will do. Thank you.

                    Comment

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