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12204 Incorrect error message

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  • 12204 Incorrect error message

    If I use "Move to folder" on a file of the same name as a folder in the destination folder, BC says

    The target folder already contains a file named 'test'.

    even though there is no such file.

  • #2
    Thanks for the report, Chris.

    Are you able to perform the same steps using Windows Explorer? If not, what kind of error message do you receive?
    Aaron P Scooter Software

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    • #3
      Aaron, it is a simple mistake in the BC error message. "file" when the offender is in fact a folder.

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      • #4
        I've made a tracker entry for the behavior I'm seeing in office.
        Aaron P Scooter Software

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        • #5
          And that's the same as I reported seeing here?

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          • #6
            Assuming you are also seeing the same behavior in Windows Explorer that I am seeing, yes.
            Aaron P Scooter Software

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            • #7
              My report is about BC, not WE. So if you are seeing "the same as I reported seeing here", that's also in BC, not WE.

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              • #8
                Originally posted by chrisjj View Post
                My report is about BC, not WE. So if you are seeing "the same as I reported seeing here", that's also in BC, not WE.
                Note that Aaron did ask if you had tried the same copy in WE. That's not a random question, as BC uses the underlying OS code that WE uses, so it is helpful to determine what behavior is unique to BC and what is shared with WE.

                /dps

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                • #9
                  Relevent only to the fix, not the problem, surely.

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                  • #10
                    I would think that it would be quicker for either side to simply do the test instead of all this back and forth banter.

                    WE under Windows 7 says: "There is already a folder with the same name as the file name you specified. Specify a different name."

                    BC under Windows 7 says: "Unable to move <filepath>: Cannot create a file when that file already exists"
                    Last edited by Michael Bulgrien; 03-Dec-2010, 01:34 PM.
                    BC v4.0.7 build 19761
                    ŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻ

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                    • #11
                      The message is coming from the OS, so it's not simply changing a string in our code. As Michael demonstrated, the message differs between Windows versions.

                      The suggestion is then that we build in functionality to give a more appropriate error message under older OSs. We will consider that suggestion.
                      Last edited by Tim; 03-Dec-2010, 11:00 AM.
                      Tim T Scooter Software

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                      • #12
                        Originally posted by Michael Bulgrien View Post
                        I would think that it would be quicker for either side to simply do the test instead of all this back and forth banter.
                        I guess Support has something better to do today that test their own software. I know I have.

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                        • #13
                          That's an unfair comment. Aaron tested this issue back on November 22nd and has made an appropriate tracker entry.
                          Tim T Scooter Software

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                          • #14
                            Hello Chris,

                            I tested the error message back when you originally posted it. Since it is passed back from the OS, I was double checking to make sure that the same cause was having the same effect. So, I have a tracker entry open for :
                            WE error A -> Shows in BC as Error A.

                            As long as you are also hitting error A, then the tracker entry addresses this. If for some reason, you are hitting WE Error B -> Shows in BC as Error A, then we can't know, since you didn't have time to perform the additional tests.

                            I wouldn't worry. I'm guessing A -> A on your end as well; I was just trying to be thorough.
                            Aaron P Scooter Software

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                            • #15
                              Originally posted by Tim View Post
                              That's an unfair comment. Aaron tested this issue back on November 22nd and has made an appropriate tracker entry.
                              Then I see no grounds for asking the customer to test Windows.

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