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10554 Cancelled Open files fails to show known differences in folder compare

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  • 10554 Cancelled Open files fails to show known differences in folder compare

    If I R-C Open a file pair, see enough differences and so before the compare completes I close the file compare tab, the folder compare fails to show the mismatch icon (red =/=) in the centre column.

  • #2
    Perhaps a failure of

    http://www.scootersoftware.com/ChangeLog.txt
    -----------------------------------
    v3.1.5.10715 August 10, 2009
    -----------------------------------
    - File Views
    - Text and Data compares no longer throw out partial comparisons after
    errors or cancels (broken in 3.1.3).

    Comment


    • #3
      Hello Chrisjj,

      That changelog entry is referring to the Text Compare and Data Compare file sessions. If you load a partial file, and then cancel it, it does not throw away the text that has been loaded (so you can still read what was partially loaded).

      We do not update the center column of the Folder Compare unless the content comparison scan completes (either fully loading the files in the Text Compare without error, or by running the scan from the Folder Compare itself).
      Aaron P Scooter Software

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      • #4
        > If you load a partial file, and then cancel it, it does not throw away the text
        > that has been loaded

        Note: that entry refers to throwing away comparisons, not text.

        > We do not update the center column of the Folder Compare unless the
        > content comparison scan completes

        Yup, that's pretty much the problem I'm reporting. Do you plan to address it?

        Comment


        • #5
          If the loading is interrupted or cancelled, we assume something went wrong and don't pass on the results. This is working as designed.

          The best way to deal with this if you are working from the Folder Compare, right click your file and select Compare Contents: Rules-based compare. This will return results as soon as a difference is found and will be faster than double-clicking the files and viewing the text.
          Aaron P Scooter Software

          Comment


          • #6
            > If the loading is interrupted or cancelled,

            I only interrupted it.

            > we assume something went wrong

            False assumption.

            > The best way to deal with this if you are working from the Folder Compare,
            > right click your file and select Compare Contents: Rules-based compare.

            Thanks, but unfortunately that can give incorrect results, as recently discussed in the case of files having different extensions.

            Comment


            • #7
              The rules-based scan will return the results of a default compare. If you are clicking each of your pair of files and tweaking something every time, you will want to change the defaults so you do not have to do that.

              As discussed previously in the thread you reference:
              http://www.scootersoftware.com/vbull...ead.php?t=4993

              From your screenshot, it looks like you created a custom file format for .txt files. If you disable this format for this specific folder session, or delete it, then your text file will default to the <default> file format, which will then use the Other Side's file format if one is found. Since your other side is HTML, then it will use HTML on both sides and your compare will work correctly.

              If you are still having any trouble, please email us your Support package and include a link back to these forum posts. Additional screenshots and snapshots of your folder structure (Left.bcss and Right.bcss) would also help us quickly troubleshoot your issue.
              Aaron P Scooter Software

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