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18414 Size failure on certain folders

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  • 18414 Size failure on certain folders

    Why is this selected folder's Size not filled?



    This is after a Full Refresh.

    Not because it contains a an sh item, surely. This item's Size is filled.
    Last edited by chrisjj; 24-Jul-2014, 11:16 AM.

  • #2
    If there is a subfolder that can't be scanned, typically because of an access denied error, then folders won't display a size. A quick test for this is to right click and select "Open Subfolders". If this is the case you should see subfolders with red Xs on them and a red "Access is denied" error in the log.

    Displaying partial sizes for folders that contain subfolders BC can't access is on our wish list for a future version.
    Chris K Scooter Software

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    • #3
      Originally posted by Chris View Post
      If there is a subfolder that can't be scanned
      Evidently not the case here, since all show Size.

      Originally posted by Chris View Post
      , typically because of an access denied error, then folders won't display a size. A quick test for this is to right click and select "Open Subfolders". If this is the case you should see subfolders with red Xs on them and a red "Access is denied" error in the log.
      None seen:



      But that caused the empty Size to fill.
      Last edited by chrisjj; 24-Jul-2014, 11:47 AM.

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