I'm an active user of BC starting from the early versions of BC1. When I was using BC3, I found that it sometimes just disappears when I do something. I mean - it did never disappear while just working in background. It could have several active threads comparing my local project to the remote copy via SFTP or anything, and nothing happened. But when I clicked a file and pressed "Copy to the other side", or when I opened menu and pressed "Open session" - when I asked it to do something more, it sometimes just oooooops - disappeared, without any sound, any message, anything. It looked like it was a bit lazy, and when I tried to make it work a bit harder - it just ran away.
OK, but that happened quite seldom, about once in two months, so I was on my side too lazy to write about that
But now, since I updated to the BC4 beta, it disappears at least once, and up to 3-4 times a day, and it makes me crazy. The worst thing is that I can't figure any specific steps to reproduce the problem - the same steps that made it crashing once, work fine the second time. It's almost impossible to precisely reproduce the same situation it was, so I didn't write about it for several weeks trying to get the point, but didn't succeed. Couldn't you please provide me with some sort of debug build so that when it happens once again I could just send you its logs and you could analyze, what happened? Or maybe you see any other solution. Please help me - BC is one of my favorite working tools, I use it for almost 15 years (wow, is it really so long?!) and I almost can't work without it!
Sincerely yours, Alex Ryazanov
OK, but that happened quite seldom, about once in two months, so I was on my side too lazy to write about that
But now, since I updated to the BC4 beta, it disappears at least once, and up to 3-4 times a day, and it makes me crazy. The worst thing is that I can't figure any specific steps to reproduce the problem - the same steps that made it crashing once, work fine the second time. It's almost impossible to precisely reproduce the same situation it was, so I didn't write about it for several weeks trying to get the point, but didn't succeed. Couldn't you please provide me with some sort of debug build so that when it happens once again I could just send you its logs and you could analyze, what happened? Or maybe you see any other solution. Please help me - BC is one of my favorite working tools, I use it for almost 15 years (wow, is it really so long?!) and I almost can't work without it!
Sincerely yours, Alex Ryazanov
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