FTP Sync progress bar is (mostly) useless

[dzfoo]

I think its not really a bug, but an oversight. I'm currently using BC 2.1.1 build 215, but I've seen this behaviour since 1.x: When sync'ing files via FTP (with either the "Sync" or the "Copy" functions) the progress window displays the number of files that have been copied and a progress bar showing how much is left. The problem is that for every file copied, the window displays "Deleting" followed by "Copying" and the progress bar and file count increases by 2! This causes the progress bar to reach the end when it is only halfway through the entire process, and the file count to display things like "Copying (120 of 60)".

The first time I saw this (wow! must have been like 4 years ago!) I thought it was a bug, but I still see this in the current version. I'm surprised nobody has ever noticed it. Or perhaps its by design, in which case I must say, I don't get it...

dZ.

[Chris]

Are you seeing this when copying from ftp to local machine, from local machine to ftp, or both?

What operating system are you using on both ends, and what ftp server software are you using?

Please email a verbose log of the connection and a .zip of your settings to support@scootersoftware.com so we can try to diagnose the bug. You can export your settings using Help|Support and the Export button.

Also, please update to the latest version of BC (v2.1.2 build 216).

Thanks.

[dzfoo]

Are you seeing this when copying from ftp to local machine, from local machine to ftp, or both?



Both.


What operating system are you using on both ends, and what ftp server software are you using?



I'm using Win2k SP4 on the local machine. There are 2 "mirror" servers (not real mirrors, since they run different software) and I believe they both run Win2k SP4 as well. The FTP Server software is IIS in one of them and something called "WFTPD 2.4 service (by Texas Imperial Software)" on the other.


Also, please update to the latest version of BC (v2.1.2 build 216).



Just did, but the problem persists.

-dZ.

[Chris]

Thanks for the report. I'll look at the log you emailed me and try to figure out what is happening.

[dzfoo]

Thanks for the report. I'll look at the log you emailed me and try to figure out what is happening.



I sent the log by e-mail to support@scootersoftware.com.

I think I know what the problem is: I have "Save backup on copy" option set, so I think BC is counting the RETR for the backup as a separate file transaction on its progress.

-dZ.