Can BC3 handle PDF version 1.5 but not (yet) 1.6 ?

[JohnnyBC]

I am trying to compare two PDF documents which appear to be created with "PDF Version 1.6" - BC3 complains "Conversion Error". I tried some other PDF files I have laying around, and found that the ones that convert/diff correctly using BC3 are "PDF Version 1.5". Is it possible to locate an updated conversion filter to handle the latest PDF version ?

[Aaron]

Hello,

There could be other causes for a conversion error. Would you be able to email in a pair of sample files to support@scootersoftware.com? If you email us, please include a link to this email thread for reference.

If you open the PDF files in Adobe, are you able to use the Adobe's File menu -> Save as Text option to save to a plain text file? Once done, does the text file contain the text of your PDF?

[Randomeister]

Hi,

I too had this issue, and tried to

Updrade the Helper
Change the parameters given to the Helper according to a different thread on this forum
Look for a log file for additional information on the error

but wasn't helped. I finally tried to run the helper (pdftotext.exe) on a command line, and was told that
Permission Error: Copying of text from this document is not allowed.
I assume this is a property of the pdf document, and not something that is possible to work around?

It would be really helpful if BC could relay this info to the user, if not in the interface, then at least in some log file.

[Aaron]

Hello,

To check to see if it is a security block, please open the PDF in Adobe, and check the Properties and Security of the file. Or see if the "Save As.." option is available with "Text" as an option.

Reporting back with more information is on our Customer Wishlist.